Forum feedback 📻

[arturia.official]

Share with us what you think about the forum!

We’re happy to see you around .
Here we welcome all your feedback!

Feel free to leave a comment if you have ideas to make this a better place for all.

[rcmusic]

Congrats’

[arturia.official]

Thanks @rcmusic! Glad to see you here!

[Jon_Vincent]

I like it but it seems a shame you were unable to migrate the content of the legacy forum to here. There is so much knowledge in that place from established ‘fonts of knowledge’ such as LBH, and mostly it will all be lost to history.

[jules.arturia]

Welcome @Jon_Vincent !

The content of the legacy forum is a goldmine of information, so don’t worry it will always remain accessible!

Just check this article: How to find the legacy forum?

[yaegassy]

Hi, The UI has become very user-friendly now, as it has the same atmosphere as the official website!

[jules.arturia]

Welcome @yaegassy , glad to read that you like our new Sound Explorers Community forum!

[matjones]

MUCH more modern and snappier than the old site.

[sand.arturia]

Always getting better @matjones
Let’s keep exploring!

[matjones]

Oh i know…

[HarlequinX]

Hola.
Lets see how the new forum plays out - too soon to tell, but in one way a welcome ‘upgrade’.
Arturial rules and managing a forum is never easy

[sand.arturia]

Hola @HarlequinX we’re glad to see you here!

We hope this brand-new interface will help everyone to find the information easily and keep the collective knowledge accessible.

Let’s keep exploring

[kevina]

Can you make logins more persistent? If there’s a way to configure it to be more relaxed generally or as a user preference that’d be great. I’d prefer to stay logged in on multiple devices for several days at least.

Otherwise the new forum looks great and I like that you’re using the Discourse platform.

[ASJ]

I was thinking, is there any chance the forum will implement those tasty 1990s-2000s forum emoticons? I am talking about these dudes:

[tmoore]

Is there a list of the allowed attachment file types in this forum?

I noticed in “About the Your sound category” it says “we only allow posting formats from our software and hardware instruments”. I just tried uploading a mbpz file (MatrixBrute patch) and I couldn’t select it. Is it an intentional omission or an oversight?

[ElectronicDreamPlant]

Can someone else help out flagging the spam? I’ve used up all my attempts (and time) cleaning up the forum this morning. Or can we get better guards up to stop these posts coming in

[Jon_Vincent]

When I was a volunteer mod on the old forum 50% of my time was deleting spam. Could be as many as 100 posts a day, at its worst. For several years this new forum seems to have kept spam at bay but it’s starting up again.

Arturia have always shied away from opening their forums only to verified purchasers, and I understand why, but I think it’s something they should reconsider. With the advent of social media there’s a thousand-and-one places where non-owners can interact with owners and ask questions. This place, as the official forum, should be for the exclusive use of verified purchasers of Arturia products.

The website ‘knows’ which members are owners and which members aren’t owners, based on the fact myself (and other past purchsers) are automatically presented with any special-offer prices, after we log in. A simple banner on the Community page explaining that, to help control spam, non-owners can browse but not post, would be all that’s required. Any non-owners who feel excluded or offeded by that would be feeling that way entirely of their own choice.

[ElectronicDreamPlant]

I thought there were separate logins for the forum and main arturia site, with the purchases logged against the 2nd one?

[matjones]

@Jon_Vincent
Lol Yep!

It’s not ALL glamorous models and champagne being an external mod
Just had to remove a whole load of bot posts/accounts.