Correct. And Arturia could even keep it that way if they wish, while still limiting āwriteā access to the forum only to purchasers: all they need to do is move the forumās āregisterā page to an area on the main website that only purchasers have access to. Bingo: problem solved.
Hello,
this type of spam is totally heavy.
On FL Studio to reconnect you have to go through a window that checks first, then a code to access your account, why not place a captcha to avoid this kind of intrusion.
Need any help? I get a lot out of the forum so wouldnāt mind adding something back in
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Yeah same! If the admins are mostly located in North America and Europe, and you want some APAC time zone coverage, Iām in Australia.
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@arturia.official
Maybe give us the option to report replies or users or to contact moderators through a form (not one specific moderator with a PM but rather the moderators as a group).
Someone replied to one of my posts with an obviously generated text (guess you canāt stop them from doing that, except if you count it as spam or something).
However, they quoted my post and altered it by adding a sentence that advertises a digital service in my name!
I donāt like this at all. This is advertising or spam or whatever, I donāt have to care as long as it doesnāt affect me. But they let it seem like I posted it, they posted this in my name.
This wasnāt removed or anything, it got liked by a moderator and that was it. I wasnāt able to flag or report it.
What should I have done? PM the user that posted the reply? Confront them with another reply? PM a moderator or the Arturia account? There is no option to flag/report replies for a user with trust level one (I think) like me.
Btw, the reply mentioned is the only thing this user posted. They seem to have created their account purely to sell/promote a certain service in my name.
In cases like this, users should be able to report replies directly or to contact Arturia or the moderators directly.
Edit/additon:
Forum feedback: Give users the ability to report replies directly, if someone sells something in their name
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Wish theyād take on my suggestion I posted in January to move the forumās Register page to an area on the main site that only logged-in Arturia customers can access. Spam and other such nonsense would disappear overnight. Non-owners could still browse and lurk the forum, just not post. As an official forum it should be open to customers only IMO. Thereās loads of alternative forums and SM groups for non-owners to ask questions.
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Iād support your suggestion as it seems to work quite well for the Image Line user forum (donāt know if weāre allowed to mention specific brands here)
Maybe they want to keep the forum open to everyone because of their hardware only products?
Iām pretty certain folks who have only bought Arturia hardware are still invited to register it through the website, thus creating an account. Thatās how they activate their warranty and how Arturia can keep a track of what they own to send them personalised offers.