Upgrading Pricing Confusion: V Collection 10 - NI vs Arturia sites

Software Instruments V Collection
#1

I own V Collection 9 which I have registered on the Arturia site / Arturia software center. I see NI has an upgrade discount which would be $149. I didn’t buy V9 from NI. NI recommends I have to pay full price for it. Arturia’s site says I have to pay full price for it, too.

The NI site shows $149 for the upgrade but says I must have V Collection 9 - which I do - serial number, etc. How do I go about getting V Collection 10 and activating it at the discount that NI is offering? (Considering my activation of V9 is via Arturia)

#2

Hi @flexoffset ,

Have you tried to log into your Arturia account to see, if you have an upgrade price there? I assume you have.

#3

Yes I did. It’s not offering anything other than the current $299

#4

Arturia do not have a sale at the moment. You can wait for a sale and see which price that offer you.
And you can wait for a sale from where you got your V-Collection 9 in the first place i guess.

You can always ask Arturia sale.

#5

I bought V9 direct off Arturia site initially.

It’s just odd NI since NI bought out Arturia that NI is offering a discount on the upgrade and Arturia isn’t. My question is since I have V9, could I buy V10 from NI with the upgrade price or is there some kind of ‘registration wall’ preventing me from upgrading. Seems rather silly.

#6

I’m not sure if you say NI will or wont sell the upgrade to you. If they will, then i think you can do that. I don’t know the deals NI and Arturia have with each other. But Arturia should get their part from NI/ a none Arturia dealer.
As said you can ask Arturia and NI for that matter, if you are in doubt. I dont no why NI recommends to pay full price for the upgrade like you say they do. So perhaps it’s a good idea to ask about it.

#7

The recommendation engine says I have to pay the full upgrade price. I was under the assumption all our licenses were in the NI and Arturia databases, respectively.
Yeah I better check with them. thanks for your time and help.