Upgrade credit from V Collection Intro to Pro?

[KapnKrunch]

I currently own Analog Lab V “Pro” and I am interested in adding the V Collection to my setup.

I see there is an V Collection 11 “Intro” and a V Collection 11 “Pro.”

Question: If I purchase the “Intro” and later decide to upgrade to “Pro” will I get any sort of upgrade credit from my “Intro” purchase?

Thanks!

[Arturion]

I thought the same and forgot to actually ask Arturia good Customer care.

I think offer has gone for now

[etko.music]

Well, I guess that now we have V Collection PRO. So, what is happening with our previous versions. I Have V Collection X, upgraded from 9? Is this now “Intro”? Upgrade is 299eur!!! Common Arturia… regular is now INTRO, PRO will be fine until next version will have PRO PLUS, and the for upgrade we will have PRO TURBO, what about ULTRA? and then ULTRA INTRO plus. ULTRA PRO?

Anyhow, I am disappointed, I have Midi Keyboard from you, a lot of Arturia products, and no reasonable discount. I will pause upgrade indefinitely.

[joseph.arturia]

Hi there!

V Collection 11 Intro is a great way to gain access to some of our signature instruments at a lower price, while the Pro version unlocks the wider range.
To answer your question, yes, you’ll receive bespoke upgrade offers if you later decide to move on to Pro

[KapnKrunch]

Thank you, Joseph. That is the answer I was hoping for. I will definitely give the intro version a try given your response.

Also, very nice usage of the word “bespoke.“

[KapnKrunch]

Hello Joseph -

I purchased the V Collection II Intro, and it is a really great product. The included instruments are the real deal, and offer full functionality and loads of presets.

However, your statement “yes, you’ll receive bespoke upgrade offers if you later decide to move on to Pro” is incorrect. I checked my purchases and offers, and there is no additional discount offered to move to Pro. It’s still $499, which is the same price before I purchased Intro. Please see the attached screenshot.

Am I missing something?

Thanks

[joseph.arturia]

Hi,

I’m glad to hear you’re enjoying the Intro offering - they are a lot of fun!
The full price is 699. So the 499 you’re seeing is a reduced rate.
Keep an eye out, throughout the year, there may be enhanced offers.

[PascalH_HSMR_CIWA]

Hello, I confirm the pleasure of having a preferential amount at certain times of the year based on the items purchased progressively. Patience and loyalty are always appreciated at Arturia.