[Feature Request] Urgent Firmware Update Needed for Arturia Keystep Pro Keyboard

Hi @Xinod and welcome o our Sound Explorers community!

That’s great that you’re already subscribed to our Newsletter, you’ll be one of the first to hear about any new updates for The Beatstep Pro, if and when they are announced.
I wouldn’t advise throwing your BSP in the bin, although it’s a fairly resilient device, it should not be subjected to drops or sudden mechanical shocks as they could physically damage the unit and invalidate your warranty.

If you are having continuing issues, i’d suggest contacting support who will be able to help you further please log in to your account to contact our support team that will help you to fix this situation.

Best :zap:

Apologies, my comment wasn’t constructive at all. I was very frustrated in noticing that things haven’t progressed in 2 and a half years for a product that doesn’t seem to be fulfilling its potential.

Apart for what has already been mentioned and just to scratch the surface, I’d appreciate to be able to save pitch wheel data with the pattern, same with the mod wheel, to be able to record it and direct it to a cv out.

Thanks

Hi again @Xinod

It might be an idea for you to create a separate feature request thread as opposed to piggybacking, it makes is easier for Devs etc to keep track of.
I’ll log it as such for you then.

Hope that’s of some help!

A waste of money and lifetime spent on the Keystep pro.
Not understandable at any point that Arturia is selling a piece of gear that is not working properly at all and that you keep selling it with good consciousness even you know that it is not working at all.

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Hi @FlowCheck and welcome to our Sound Explorers community!

That’s a shame you feel that way as there are MANY happy and satisfied users of the KSP.
What issues exactly do you have with it?

Ps
Please make sure to subscribe to our Newsletter to be the first to know about any new and exciting news from Arturia.

Really would like to know what problems you encountered…?

And also what improvements…? Because yeah, a vendor that sells hardware nowadays should be committed to improve it as it’s simply part of the ‘value proposition’.

When I connect the KSP and/or BSP to the Analog Lab software that comes with it (as advertised) and these not-so-cheap controllers aren’t recognized as Arturia’s family members and therefore aren’t auto-mapped, then that’s definitely a bad signal… and yes, for me the first -1. Of course I could do it myself… but WHY?!

But then again, I find working with both devices a breeze compared to a lot of controllers without sequencers. And, some limitations I experience as inspirational (like the sequencing on Elektron boxes instead of a DAW).

And yes, some improvements could and should be made… those are mentioned before. So I hope Arturia isn’t too much on the NI strategy train and is willing to put some effort in this product line…

BTW: a better integration with Analog Lab will also (re)boost sales on both sides of the chain… default mappings + mimicking the sequencers on screen (like the TR-8S software does) :+1:t2:

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I already had many exchanges with the support, who was friendly but couldn’t help, but telling me that updates require time.
Been in touch since Dec 2021!!!
But here you go ( i didn’t mention stuck midi notes, the need to switch the keystep off when it fets stuck - on and on.)
Please check the forum for all the bugs and please don’t tell me about the happy customers.
Below one of the many problems which i already walked through with the support.

use KSP as sequencer send pitch & gate to my eurorack,

Gate is V-Trigger 5 Volt, Pitch is 1 V/Oct.

Voice 1 sends gates when used as “Drum” but no gate and pitch when used as Sequencer.

Voice 2-4 have been working fine, but now they just send gate once in a while and no more pitch - or super high notes.

Even more strange: f.e.when patching gate from Track 3 to the eurorack & then hitting the keyboard, nothing happens, but when hitting keyboard via Track 2 which is NOT patched at all , Track 3 sends random gate. KSP is only used within my studio. Cables all checked.

Hello again @matjones
As you asked for the problems me and others have encountered with KSP, you maybe have any news / feedback, a little hint from your developers when there might be an update coming or if the development of the KSP simply came to an end ?

Hi @FlowCheck
I am afraid i cannot tell you that.
You see, all of us moderators are kept in a dark basement at Châteaux Arturia and Monsieur Arturia punishes us by beating us with stale baguettes and putting Edith Piaf songs on a loop at full volume for days on end if we do anything we are not supposed to.
You wouldn’t want to make us suffer any more would you?
The last time it happened @VFertorandez was hospitalised for a month and has only just recovered. :open_mouth: :sob:

Truth is we do not know and things like this are announced in our Newsletter.

HTH!

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Hi , After reading this , getting a new forum didn’t change anything about the attitude of Arturia in regard of its community…

I still see Basic feature request ignored , a lot of trouble, freeze and bug just by changing manually the “scene”.
After year of using KSP , i can conclude that it is not a reliable controller for live performance … Simple action can go wrong with this instrument.

I’m very sad to see nothing has changed… Arturia have a great community of user and showed them nothing but ignorance …
KSP was my first product from arturia and will be the only one and last …

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Hi @matjones !
Not funny!

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Hello.

I can confirm that something is ongoing for the KSP, and I hope it will help you guys feel better using this nice sequencer.

Cheers !

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For me that’s enough :+1:t2: just knowing it’s not forgotten and still cared about.

Hopefully you’re focusing on the right things.

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That’s such good news

It’s got such great potential

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I’m not holding my breath… I got the reply that they are working on “something” in 2022… and it is almost 2024 now. Welp…
But of course I’m ready to be surprised.

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Well, I hope this isn’t just lip-speak. Too many times in the past have I seen that happen.
The KSP feels like an child abandoned in the L.A. aquaduct network. SOOO many possibilities, but ultimately limited by implementation; which turns out to be “too hard to fix.”
For the love of monkeys tho!! I hope this isn’t just talk.
And I, for one, PARTICULARLY hope the KSP will get with the 90s and record ALL MIDI DATA!!
We’re talking freakin kilobytes here. That’s all MIDI data needs. It’s mostly 8-bit. My mid-90s Roland Trinity can record more MIDI data in less RAM than t he KSP.

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Yeah, keen to see what you implement

I’d love to see streamlined workflow for midi routing…
there’s currently a few reasonably straight forward setups that become headaches to implement

eg. routing between a synth with a built in keyboard

or a multi-timbral synth plus some single channel synths,
things can get rather clunky there

eg. I’d love to choose if a track is sent out both midi ports + the USB port
or just 1 of them. (I’d love my virus on port 2, and mono synths etc on port 1, without having to disable channels on my virus)

I’d also be a fan of some control messages to and from the KSP
even if it is sysex
ways to change which track is in focus, or what mode that track is in (seq or arp)… maybe remotely turning on steps? maybe that’s going too far
But switching track focus or sending a message when I switch track focus on the unit, would really streamline the ergonomics of my setup.

eg, I could have a button that changes the currently selected part on my virus while simultaneously selecting the appropriate sequencer track on the KSP. Otherwise, it’s very cumbersome or easy to make mistakes with this in the moment, and that is kinda terrifying when considering the context of a gig.

I’d love 5 CC’s per track of sequencing if there’s a way the hardware can support that.

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eg. someone suggested an “out+thru” option
or some other way to control what midi messages is forwarded to the synth.

If you play around with this stuff, I’m confident you’ll see where it can get frustrating.

Turning Midi Local to Off, causes problems of parameter knobs not working on a synth, leaving it on, causes duplicate notes and duplicate commands for the parameters you are sequencing.

It really sucks you out of the moment when you have to start working around this kind of thing. But I feel, with a bit more thought and development, this could all be far more user friendly and can really flourish as the weapon of a creative tool that it certainly has the potential to be <3