You used the word ‘expected’. I suspect thats where your issue may stem from. If it was that important a feature, it may have been wise to verify the feature was available before committing to a purchase. Caveat emptor.
Me watching this thread when one user thinks he can sue Arturia because his definition of fully customisable doesn’t match theirs, and starts throwing French legislation at them.
And it’s not even April 1st.

If neither of you knows how to read, I can understand why you might be unable to answer my questions clearly, both of you are more “knowledgeable” than my lawyer or the applicable law. That’s an amusing thought! As I’ve already mentioned, I didn’t buy this from Arturia
I just happen to appreciate fair story.
take it in another way, you are Native M Audio or any other brand, your keyboards are full custom without saying it, but another brand is saying his one is full custom but its a trap, are you loosing sales?? is it legal???
i contact many people from others brands to musicians in contract with Arturia like family and friends
Will see ^^
im even more exited than you ahahah
Perhaps as this is to turning into a legal matter, this thread should be closed. It really serves no purpose now you have voiced your dissatisfaction.
Let’s be perfectly clear
I know exactly what I am doing, and I understand advanced multi-instrument MIDI routing far better than you do. Your amateur arguments and condescending remarks only prove that you do not understand professional studio workflows, nor do you understand European consumer protection laws.
Stop replying to this thread. Your constant deflections, jokes, and attempts to lock this discussion are doing nothing but digging a deeper hole for the brand. You are actively documenting Arturia’s bad faith on the official record.
I did not reply to this thread to debate with users who are happy with basic, single-track setups. I opened a formal request for clarification addressed directly to the official Arturia team.
I am waiting for an official representative of the brand to answer the 5 precise, factual, and legal questions I asked in post #83. If Arturia has nothing to hide regarding their “Full Custom”, “Master” and “Universal” marketing claims, they will answer. Until then, your silence or your non technical replies are being fully screenshotted and added to the non-conformity file. Let the real Arturia team speak.
This was getting too far and out of topic so I closed the thread.
Still I would like people to express their opinions about our products.
We gather multiple ideas and feature requests on this forum and I would like this incident not to stop anyone to give honest reviews and negative opinions as this is a vector of improvement for us.
Thanks for your understanding.