I hope this is the right place for this post.
I have several instruments installed on a mac (#1), content is located on an external ssd. Now I got another mac (#2) and I’ve been trying to install the same instruments on this new laptop but ASC doesn’t seem able to do so. I did activate the instruments on Mac #2, but they couldn’t be installed, meaning there are no vst on the new mac. ASC sees the content in the same ssd folder I used for Mac #1, but there seem to be no option for a new installation on a different Mac. I tried uninstalling and re-installing but it just won’t do anything, I click on the option but nothing will change. I’ve been in touch with the support team but they only seem to rephrase some common procedures without considering the actual situation.
You can’t swap your SSD drive with the Arturia content on it between two computers. What you’d need to do is run the complete install on the second computer then move everything to its own SSD drive.
I was a bit surprised at this, as I routinely move my Logic/Mainstage SSD drive between computers, but that’s how it is.
From the link above: * This customisation feature isn’t designed to share one single folder located on an external drive containing all your resources across multiple computers.
Thanks for the reply, so according to Arturia, each computer should have his own external ssd/content folder?
Anyway what I’m trying now is deleting everything from the ssd and installing from scratch in the same position. Provided that I manage to get content working on Mac #2, then I will try to trick the #1 to believe it’s the same folder/content as before, hence sharing a single ssd across the two.
Ps: I had a similar issue with spitfire but their app has a “repair” feature and it works great.
I’ll be curious to hear if that works. Be sure to post how it goes. I would think if it can be done, Arturia would have included that in the FAQ but who knows.
Hi all. Welcome to the community @vindindin.
You will have to install everything twice. Otherwise you will get issues when you update. At least that was how it has been.
I will think you can can install the ressource folder twice on the same drive on two different paths. For example one install at a Arturia1/ Arturia path and a Arturia2/ Arturia path.
If that’s the case you’ll need a drive bigger than 1 TB. When I moved the Arturia files to my SSD I learned that they take up 650 GB on the new drive.
So a quick update and some comments from my experience:
Premise: I deleted the whole content library from my ssd so that I could install both apps and plugins on my second Mac. So far I managed to re-install three instruments on Mac #2, which are now up and running.
Warning: I had to grant ASC full disk access, which is something no member of the support team ever mentioned to me, but which is also crucial because that is probably why all installation attempts on Mac#2 had failed so far. I believe it is clarified on some faq page, but it was never explained to me by the support team.
After reinstalling these three instruments I went back to Mac#1 (where all VSTi were already installed) and they worked fine, meaning the new installation on the ssd with the old content installed on the first Mac. I just had an issue with pigments since there was a mismatch between the two versions, as the one I installed on Mac#2 (and on the ssd) was a later version, so I re-installed the update also on Mac#1 and it was good to go.
Now I am in the process of reinstalling the whole v collection x on Mac#2, which I will then have to repeat on Mac#1. The ones I installed so far are working fine, so I guess I will soon be good to go.
I don’t see any other risk so far, except that I will have to re-install on both Macs any app that gets an update from now on. This may seem tedious, but once you have to computers, this duplication of effort seems unavoidable, since one would have to do the same with two ssd. The benefit for me is obviously that I don’t have to buy and maintain a second ssd, also considering that this one is synced with a cloud storage.
Ps: it feels a bit dumb to mark my own post as the solution but I guess this is it. Thanks for stepping in and taking the time to read/comment.