Audiofuse 16rig not powering down via button

Fuse AudioFuse
,
#1

Hello All,

I have had the 16rig for about a month and I love it but there is a persistent issue where it doesn’t power down when you press and hold the button. I have to power down my Furman to turn it off. I imagine it shouldn’t be powered down in that fashion. Anyone else experiencing this?

Also I keep being asked to update the firmware which I did. Im on Mac OS Sonoma with M2 silicon.

TIA!

#2

Hi @wheresthefunk_TTV and welcome to The Sound Explorers Forum!

Sorry to hear this is happening, i think it would be a good idea to log in to your account to contact our support team that will help you to fix this situation.

Best :zap:

#3

Hello,

I’m experiencing the same behavior after I switch presets (as described in Audiofuse Control Center Issue w/presets).

Were you able to resolve the issue ?

Thanks

#4

Nope. I have a ticket in to support and supposedly they’re working on it, but that’s all I know. I’m just using one preset for now and adjusting things manually as needed. Not ideal, but I’m assuming this will get fixed sooner rather than later.

#5

Hey, just so you know. They seem to have narrowed down the root cause of this issue :slight_smile: They are working on a firmware update as we speak. It should be shipped soon enough

2 Likes
#6

That’s good news!

Have they also looked at the issue with AFCC constantly requesting to update the firmware issue - even when the current version of the firmware is shown to be the same as the new version?

(I’m on one of the last intel MacBooks, btw. also Sonoma.)

1 Like
#7

Still no fix on the firmware issue. Support is aware of it so hopefully that gets fixed with the next update as well

1 Like