Your registration failed appears

I was thinking of registering for KeylLab Essential 61.

Your registration failed

This license can’t be registered, please contact support to solve this issue.

Why is this displayed?
Also, what should I do to be able to register?
Help me! !

1 Like

Hi @niwa_ry and welcome to The Sound Explorers Forum!

Have you contacted support as suggested yet?
If not then log in to your account to contact our support team that will help you to fix this situation.

Best :zap:

Of course I’ve asked, but I haven’t received any response!

Any progress?

Same issue here.


No, there is no response from them.
What can I do?

Hi @niwa_ry ,

Have you got a auto confirmation mail, that support have recieved your post? If not, then you are not in contact with support.



Sorry for the late reply! I haven’t been able to contact Arturia support for a few days, but I finally got in touch with them the other day and was able to successfully register the product to my account!

everyone! Thank you for taking some time for me!

thank you!


Glad it’s sorted out @niwa_ry .

Thanks for letting us know.