uninstalled rebooted installed, still same error
macbook pro M2 os 15.4
I’ve had a similar issue with the 11 Pro instruments install. 22 of the instruments generate similar xml gui errors and are unusable.
The problem seems to be with the installer not adding the required files to the correct path as part of the install. When I checked a working instrument I(i.e APR 2600 V3) I found there was a folder structure such as /resources/bitmap/bmp/60% to 200%. These folders appear to contain the background.png file and other required image files missing from the current installation packages.
If we can find the instrument installation log files we can understand if the files are in the software installer but just not getting installed on a Mac Silicon (I’m on an M4 chip BTW) or if the files are actually missing from the current installer.
Jonathan
Hi all,
In addition,
-
Have you tried to uninstall and reinstall Arturias Software Center (ASC) like this?:
https://support.arturia.com/hc/en-us/articles/8095970969628-Arturia-Software-Center-ASC-Manual-uninstall-and-reinstall -
Have you tried to download and use the standalone installer?
If this is what you have done, then do you have ASC installed? -
Are you sure you have set the correct permissions on your MAC?
I’m on Windows.
BTW: Please don’t multi post with an issue.
Welcome to the community @flop71 .