Website Log-In Errors

“An error occurred while logging you in. Please retry.”

Anyone else experiencing this log-in error? Can Arturia confirm there is a problem?

Have reset my password multiple times already, tried in different browsers, etc.

I just want to log-in to get my cross-grade price to buy Mix Drums.

Yes I am am having the exact same issue. I have tried logging in a few times throughout the day. I can log in here https://www.arturia.com/login and see the crossgrade offer but when I click the offer to buy it I am signed out and the full price is shown, then I get the error when I try to login in again.

Yes - I had issues an hour or so ago. I reset my password and it seemed to be ok then, tho that’s probably not a fix - just coincidental.

Same issue for me too. Tried the password reset, this let me into my account, but would not keep me logged in on the store website.

Hi,
This is happening to me too. Using the chrome browser in Mac OS.

Hi all, just checked here myself. In The UK, and all appears to be just as it should be.
Possibly a local issue closer to your locations or, something which has been resolved overnight?