The sound on my Minifreak is bugged

Hello. I am experiencing an issue with my synth and am not sure how to resolve it. When it is connected to Minifreak V on my computer, the sound comes out exactly how I want on the program, but when I use the bare synth by itself and connect to it with my headphones, the sound comes out with this strange distorted-grainy effect, no matter the preset I choose. This just started and I am wondering if anybody here has any solutions. Thank you.

Hi @StardustRogue. Welcome to the community.

I suggest you contact Arturia support through your account.