Software licenses not active anymore

Sound Explorers Corner Free speech
#1

Never had any problems with Arturia software before. So what gives. All my instances of plugins now refuse to activate on the computer here. Been active long time on this computer. Now there appears to be a portal opening when I try to open a plugin like CS80 v3 and the email address in it (big no no what if I had been live streaming?) and no option whatsoever to authorize it there.

There needs to be an option to authorize at that point, and it should connect internally to the ASC which has every plugin of V Collection set as authorized. Why is there this problem now? I never had to complain before about Arturia & I really don’t want to be doing this right now.

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#2

I fixed it. I first deactivated the licenses, then restarted the software center with my blacklist off and restarted the ASC. So it downloaded an update to the software center. I then reactivated the V Collection.

If I had kept the Software Center blacklisted it would have probably not made the change in my license state of the plugins. I prefer to stay offline. In the future I will be sure to blacklist ASC in my firewall and hope it can’t make this sort of change in my system whenever it feels like. Bad behavior. Not as bad as some Software makers but it is not helping.

I have long known, that the ASC can’t be opened with the firewall blacklist off because it just won’t open unless the entire firewall is deactivated. What is the item that is downloading the new update, so I can whitelist it downloading the updates once and for all in my firewall and not have to have these problems?

#3

C:\programdata\arturiasc\arturia software center\temp\updater.exe
it is not an ideal file for me if I can’t set a rule to allow it.
Software makers when will they begin to always include the name of the software so these can be identified and whitelisted. No one who knows anything is not firewalling. So why are the ones in the know hindered this way? Software designers please start seeing intelligent people. It sure would make it easier if there was a functionable executable of the app called “Arturia Software Center Updater”.

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#4

This tutorial to fix software registration is nearly gibberish to a novice computer user (not tech-y). Arturia: please reply with a tutorial WEB PAGE that shows exactly how to recover a software registration, for example, after a clean macOS update install on the same old machine with a new SSD drive installed as the boot volume.

#5

Hi @inklipMedia. Welcome to the community.

In case you for some reason have’nt or could’nt deactivate the previous activation, then you can deactivate instruments through your Arturia account.
Then just install the applications again and activate them like you must have done at least once.
Look under MY PRODUCTS - click SEE MORE - then you get an option to deactivate for each computer where you have installed. You can install on up to 5 computers at a time.

When deactivating through Arturia Software Center, then it’s possible to deactivate all activations at once.

At the time being i assume this is’nt a hardware issue.

Perhaps this FAQ article can provide other useful informations for your further procedure.

Hope this helps.

#6

this is not a tutorial. Sorry to those who think I am trying to make a tutorial or am working for Arturia. I am one of the people who occasionally logs in here quite rarely I suppose you would say I had been gripeing about the generic name of the updater looks like.

I have had some major problems with Studio One and the list of Arturia plugins. Did you know that KVR’s OBxa showed up in the Studio One listing of Arturia plugins? I have had a lot of problems with the arturia heading in the studio one browser instrument list.

Recently I just removed every instance of a vst or vst3 in any folder, but still could not get Studio One to change the list even after repeated scans and removing of the plugin settings files.

I just bought Arturia V Collection 10 upgrade and also first time owner of the plugins collection. Looking forward to getting it all working in Studio One. (stilll on S1 v6).

Cheers.