Several issues with ASC and MCC

[norman]

My current setup:

• Macbook (M3)
• Microfreak (v5)
• Minilab 3 (1.1.1)
• ASC (1.18.0.247)
• MCC (1.18.0.247)

My issues

• ASC does not list my actived Microfreak while the Website does
• ASC prints version 1.1.1 for the Minilab, but when i click on the version button, it reports “could not get firmware revision”
• MCC updated the Microfreak to v5, afterwards it also updated some sort of a Library to it. Doing so, it crashed leaving me uncertain about the current state. And there seems to be no button to check the state of the Library or re-update it manually.
• ASC proved a button to “reinstall” the MCC. Clicking on it does not do anything. No user feedback at all.

Does anyone know about these issues and howto solve them?n Any hints appreciated.

[sebby]

MCC has been a mess for me. for the longest time the LEDs on my Keystep 37 were not working and I thought I had a bad unit, but turns out the MCC was downloading the wrong update even though it said it was the most recent one

[Davebass5]

Yes, same for me. The latest version is awful and full of bugs. For now ive gone back to the previous version that works ok.

[matjones]

Hi all, i’m told there is an issue with the Mac version of ASC currently and it’s being looked at, so please hang on a little while if possible.

Please DO log in to your account to contact our support team as the more info they have will enable them to get to the issue.

Cheers!