Removing and reinstalling sound bank

Is there a way to remove or delete a sound bank that was purchased through Analog Lab V7? Every 8th sound bank I buy and download has issues when i try to play a preset. It says the files can’t be found. I would like to just uninstall and repurchase the sound bank. I think if you purchase and download more than one bank at a time they get messed up in where the sounds are stored and end up getting lost. You can still play the preset but you have to click off the message that pops up every time you choose it.

I’ve never had a problem with buying multiple banks at once. I think the first thing to try would be deleting your preset database file (db.db3) so it will be recreated next time you start the software, then see if you still have the problem.

db.db3 location:
Mac: /Library/Arturia/Presets
Windows: C:\ProgramData\Arturia\Presets

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Thank you so much, you are a genius. I should of thought of that but I didn’t. I don’t know enough about computers to think that through. I am going to try that now. Thank you.