Registration error

I bought an Arturia Key lab 61 essential controller, from a store that sells used products. I created an account and when I went to register I couldn’t. an error message appears. Please help me so I can make one of the available software.

Can anybody help me?

Hi @Stalon and welcome to The Sound Explorers Forum!

Ah! it might be that the KLE you purchased hasn’t been de-registered by the original owner.

Sorry to read this, in order to help you better please log in to your account to contact our support team that will help you to fix this situation.

Best :zap:

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