Hello
I’m running Windows 10 on a Xeon workstation. I have the windows exclusive option unchecked in Windows Sound Advanced Properties. I’m using a UA Apollo Twin but same issue running my 3rd gen 18i20. As a vst in Ableton, I can play Pigments, Modular V3, or A-Lab with YouTube running sound at the same time - obviously great for instructional videos etc., but with any of these running as a stand alone, YouTube shuts down and will not play audio. And actually this is the same issue with any of my soft synths capable of stand alone play - anything in Kontakt or the Korg collection I have. What might be happening here?
Hi fpssdave,
Thanks for sharing. I don’t have the same setup but I have had similar issues before with applications fighting for audio exclusivity on my system. Some of the below have worked for me and might be worth trying if you haven’t already.
If your standalone apps are set to output audio through the audio interface, and YouTube is trying to use the system default (typically the built-in audio output), there might be a conflict in the routing there.
Might seem obvious, but ensure all drivers are fully updated. Sometimes compatibility issues can arise if there are mismatched driver or software versions.
Try adjusting the buffer size in the audio settings. If it’s set too low, it could cause issues with other applications, especially when you’re trying to run things like YouTube alongside your audio apps.
Are there any additional settings in your interface’s control panel or software that could be enforcing exclusive use?
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HI @fpssdave
Just to add to @joseph.arturia sage advice… also make sure you are using the same sample rate for both your music devices and youtube etc.
You MIGHT also be able to get around it by routing your soft synths etc to a separate output to your ‘mulitmedia’ stuff and then route them back to the same output via the Apollos’ mixer?
I run an RME FireFace UFX III and do something similar here with the TotalMix app.
Sounds like the audio interface isn’t multi-client capable? Or isn’t set up for it.
I also use an RME interface and the ASIO driver is multi-client capable, and it can create software ‘WDM speaker’ outputs.
Which means DAWs and standalone soft synths (V-Collection included) can use ASIO for low latency and at the same time Firefox, TIDAL, or other applications can use the ‘WDM’ channel(s) and be heard too.
Might be worth checking if the UA can do similar?
Thank you for the reply Joseph
The audio settings for the computer are the same audio device (the Apollo) as the soft synths. The only driver here that should matter would be that of the Apollo if I’m thinking correctly and yes, it’s up to date. Buffer size does not seem to matter and one might suppose it should be higher when running a soft synth through a DAW than as a stand alone. I may have to post to the UA forum as well perhaps but I do seem to get a good response from here so tried here first.
Thx again
Hey Matt
As mentioned to sage Joseph, the computer audio is routed through the sound card which is typically set at 44.1 as I’m not doing anything terribly exotic here and 44.1 suits almost all situations perfectly fine… does YouTube have it’s own native sample rate somehow? I do not see a means of routing the computer audio in any other fashion. It comes through the loop back feature on either sound card.
Thx for the reply
I’m not sure what that means YOTG. If I can run a DAW with any of these synths as a vst and run YouTube at the same time, does that not make things multi-client capable? I know either of my interfaces are still more or less consumer grade but they’re still pretty capable devices.
Just a question, as I’m not familiar with your audio interface.
I also have a Zoom interface which, when using ASIO, only allows one client application at a time.
The alternative in a Windows system is to use ASIO4All, but that’s a big compromise as it’s just a wrapper. Macs have core audio which can aggregate devices, hence they don’t have this limitation.
Of course, I could just use Windows audio, but that incurs latency and the Windows mixer.