I have just upgraded to 11 Pro. 15 of my plug ins received an error with a dialog box informing me to reinstall the plug ins. After reinstalling, the plug ins launch just fine, but none of them have their patches. I open the browsers and it’s literally blank. Any idea of what’s going on?
I’m on a Mac Sequoia 15.4.1
I would start by deleting the db.db3 file and then load one of the plugins again to rebuild the file.
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I’ve searched far and wide in the deepest recesses in my Mac and I can’t find any db.db3 files.
db.db3 location:
Mac: /Library/Arturia/Presets
Windows: C:\ProgramData\Arturia\Presets
That was the fist folder I looked in. There is no db.db3 file there. And I appreciate your assistance, thank you!
That’s definitely why you’re not seeing any presets then. The file should be re-created when you open any of Arturia’s software. I wonder if something happened where it doesn’t have permissions to create the file?
Hi
I have this issue too with some — but not all — of the instruments. Hopefully there will be a fix soon.
I have tried deleting the db.db3 file/restarting the computer but to no effect.
I did have some success with the Jup-8000. I noticed that it wasn’t listed in Analog Lab. so I uninstalled and reinstalled Analog Lab and to my surprise the Jup-8000 presets then appeared.
However, nothing I try causes the Pure Lo-Fi presets to display.
So strange, I reinstalled Analog Lab, and the instruments that are a part of the lab got their patches back. The only 2 that don’t have patches are Yangtze and Woodwinds. I’ll take it for now.
The problem lies in where the presets are written. For some reason ASC adds an extra folder called factory to the preset location. I had to manually move presets to the correct sub folder. It has to be a bug in the installation routine. For instance, the correct folder for an instrument called MINI would be presets>MINI>factory>factory and ASC puts them into presets>MINI>factory>factory>factory. Move the contents of the last folder into the preceding factory folder and you’ll have presets.
I’m not sure I explained this very well, but find an instrument where the presets appear in either Analog Lab or the instrument itself and you’ll see that there are two factory folders, not 3, which characterizes the instruments that can’t find the presets.
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There is definitely a problem with the ASC. When I nuked the offending instrument’s preset folder, and then ran the instrument’s installer downloaded from the website everything installed and ran fine.
Presets were only one of the issues that I encountered running the ASC. I spent a good four hours fixing all of these issues. It really makes me question who is testing this prior to release.
Jord
Thanks for this answer, I had exactly the same issue after running the latest updates (V Collection X) on my machine:
MacMini M1, latest Seqouia.
yes, thanks-same problem here studio m1 max sequioa-don’t need the augmented for now so the AL reinstall did it, though that takes 14 business days…