Hey @alexdata yep!
As you posted again the same topic we deleted the first one, also the second one has already 25 replies so there is much more important information to consider.
As in live, it’s better to keep chill and don’t rush 
If you are having specific issues with our products I strongly suggest you to please log in to your account to contact our support team that will help you to fix this situation properly.
Best 
Hey @nats.arturia
I did contact support first! (using that same support link you posted)
That was around the 5th/6th of July 2023.
I have yet to hear back from them.
I also replied back to the automatic confirmation email I got, the email that confirmed they had received my support question, and I updated it with the possible solution to the bug - that we found by working together - here on this forum, but I have yet to hear back from them on either the original support question, or the follow-up updates, with links to to the forum post with the possible solution, and all the steps done to figure it out.
So hopefully they will reply soon.
So far the best help has been from this forums users!
So a big thanks to the forum-user that was helpful with figuring out more about my topic’s problem!
Same. There are no visual cues to show read vs unread posts. Sorting by recent posts when drilling into a category does not work. Generally a visually confusing format now.
I recommend the devs read Krug’s “Don’t Make Me Think”
I agree it is very easy to use in terms of pasting in links and images. Once you do a few posts you also get editing privileges which is nice.
Hey @UglyMule there is a little greenish point in front of the unread posts, it’s not than big so it’s possible you didn’t noticed already, but if you look closer you’ll see it 
Also if you want to get notified about any particular topic you can activate them in your “Tags” section by going to Menu > Tags > Watched > there you can select the products to get a notification every time there is a new topic and/or comment.
My eyes are old and I missed the little green point.
Forum usability issues aside, I LOVE my MiniFreak. I play it nearly every day and have spent countless hours reviewing loopop’s wonderful tutorials (and other youtubers), to the point that I’m very comfortable with the design and layout. The mod matrix and touch strips are brilliant!
The MiniFreak has proven to be a perfect addition to my stack.
Who knows what new wonders I would uncover if only I felt confident enough to update the firmware.
Acclamations!
As others have mentioned, seems like a lot of wasted space in this new forum system, and it is indeed very slow. I have a clean, powerful 24 core workstation on a 2Gb synchronous fiber connection and sometimes just the forum index page takes 10 seconds to completely load. Some elements load quickly, others slowly load in like we are on 1Mbit DSL in 1999.
Hi @Milkman. Welcome to the community.
Normally there should be no speed issues unless you have issues on your own network.
Is it just me me, or does everyone else think that this new forum can do with a drinks bar. 
Just to play devils advocate, I have no speed issues on a 1Gb ADSL to a Mac Mini M2 using Safari.
30+ year net/sysadmin here. As I mentioned, I have a 2Gb synchronous fiber connection. I also have access to a 1.5Gbit asynchronous copper cable connection with a different route to your site, and 2 smartphones I can switch to 5G - it’s slow on any connection, any browser, any host including smartphones. (it’s slow on page load)
I’ve been living at this location close to 5 years and have mostly great connectivity to any route I test, and my network is clean.
Hi again @Milkman ,
If you don’t have local or network issues of any kind, then it’s a mystery to me, if you allways have slow connection on Arturias website.
I don’t know, if Arturia support can tell. Both cabled and wireless connection normally work fine here. Sites can have issues and too much traffic from time to rime. For example some periods the days new products or updates is launched.
Understood. Its ok, though, because I dont need a lot of bandwidth or the fastest page-load times here. I am in California, Bay Area, and this connection routes out from Los Angeles. I use Frontier Networks and, sadly, Comcast. Comcast routes through Sacramento, but both pick up high latency on round trip times.
This doesnt happen from your CDN when I use Arturia Software Center, but Software Center isnt doing page loads. Really it isnt a big problem for me, but I wanted to mention it in terms of the new forum, etc.
Why can’t I see a new Topic post?
It is frustrating how this is nowhere to be seen.
Is this a bug or deliberate? Only thing I can do is Reply to existing posts (even on W10 and W11)
Also, for computers on W7, Arturia should know that there is a 500 Internal Server Error when trying to open any of the software instruments (not the FX) pages on Windows 7 machines both on Chrome & Firefox (500 Object.groupBy is not a function)
The ‘Latest’ button shows you new topics and new posts. What kind of conspiracy theorist do you have to be to believe Arturia would deliberately keep new posts hidden, and for what purpose?
Also, who the heck is still using Windows 7 in 2025? It’s a 16 y/o obsolete operating system. Devs can’t be expected to limit the scope of their coding to ensure compatibility with obsolete protocols and OS’s forever. That’s an unreasonable expectation.
I can assure everyone that this is ABSOLUTELY NOT the case… as you point out. 
Occasionally a new user might be flagged up for various reasons, such as they MIGHT be a spam bot or maybe just a user who’s first language isn’t English, so they’ve used a translation site and cut and pasted their post.
One of the mods will review the post manually and if it’s a genuine user then their post will be OK’d… THAT’S as ‘deep as that rabbit hole goes’ i’m afraid!
Oh hang on, I think you may mean starting a new topic?
Again, this is easy: go into the appropriate forum, and there’s a New Topic highlighted in bright blue at the RH top of the page.
The suggestion that Arturia is somehow trying to hide it for some ‘deliberate’ reason is ridiculous. Sorry.
Well a lot of people still use Windows 7 for various applications.
I’m not using it for music, but it’s on some of my machines for legit reasons (with no ability/pathway to upgrade these OS to W10 or W11) that seem to be above your paygrade.
Instead of judging others, it might be wiser to help resolving issues.
The issue on W7 which I reported is only new and only on a section of the Arturia site (whatever widgets they’ve used for the Software Instruments pages).
Secondly, if someone can explain why the New Post buttons aren’t available (regardless of the OS, as it’s happening across Mac & PC up to W11), I would be very grateful.
Ok Great thanks for that Jon. I’ll give it a go now.
I see what had happened. I had clicked onto a category, but you have to go into subcategories for the NewTopic blue link to be displayed 
We may not resolve our different opinions on this. I’d obviously have no issues if Arturia can make the website more compliant with older IT without compromising the functionality for the rest of us or failing to comply with modern security requirements. But that might not be possible, and you can’t really expect it to be. Win 7 is 16 years old and obsolete, and the browsers it runs may or may not comply with modern security protocols.
It’s like you posting in 2009 (when Win 7 was launched) and complaining that some software and websites aren’t compatible with your 1993 PC running Windows 3.11
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