Hi Community?
My serial number is not visible over MFCC?
What is the solution.
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Hi again @Aravind ,
First - Did you follow the setup instructions?
Have you tried to reinstall Minifuse Control Center?
Hi @LBH,
I followed the setup instructions.
I uninstalled driver & MFCC-Rebooted & Reintsalled Setup but still the same.
Serial number not visible yet.
I can’t tell you why not. I have a Minifuse 1, at the serial is shown.
I’ve set up Minifuse normally and it’s registrated like i assume yours are.
You can ask Arturia support, if nothing make it work.
Hi @Aravind , did you manage to resolve this? I’m experiencing the same issue now, same string of characters, reinstalling driver and MFCC doesn’t work either.
It worked fine when I set it up for the first time but it appears the settings I made got reset somehow out of the blue (plugged in and settings were gone, Windows recognised it as a new device and had to reconfigure everything) and the serial started showing the same string of characters.
Same problem on a MiniFuse 2. I’ve also uninstalled MFCC and ASC across several reboots, but the serial number doesn’t show and Windows treats it as a new device.
Hello.
It is very likely to be a bug in the device.
It is curently not possible to get your Serial Number back.
The only problem of having no serial number is that the MFCC won’t be able to save some settings like the current GUI ratio. We will fix that in an update. Otherwise, the device will work perfectly even without Serial Number.
We plan to give you a tool to set back the unit serial number but I don’t know when we will be able to release it.
Cheers !
Any new info on this? I got hit with the same thing 4 days after i bought my interface, and can’t but feel a bit disappointed with this. I thought i had made the right choice.
Same thing. Minifuse 1 User. So annoying
Has this been abandoned or what? Any info on fix?
I find it sad that i cannot save any settings have to do them manually every time i turn on my computer… Maybe I was wrong in choosing this product.
I think it might be time to RMA my card. No info, fix or update on the issue. Disappointing.
The only problem of having no serial number is that the MFCC won’t be able to save some settings like the current GUI ratio. We will fix that in an update. Otherwise, the device will work perfectly even without Serial Number.
It actually does not save any settings or presets or anything. Which is the frustrating part.
We plan to give you a tool to set back the unit serial number but I don’t know when we will be able to release it.
How’s that plan going?
Hello.
After investigation, the tool might be harder to do that I have anticipated.
It’s doable tho but I decided not to code it before we discover and fix the root cause of the serial number loss.
And we’re (slowly) getting there as we recently managed to find steps to reproduce the issue.
Sorry for the very long delay.
Cheers !
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Can we at least get a fix for being able to save settings and presets and such? Serial number is not important in the grand scheme of things, but settings are.
That’s a very legitimate request.
I will try to make sure that the next release of MFCC will remember it’s setting even with no serial devices.
And don’t worry, this “next release” should be out soon.
Cheers
Copy that. Cheers!