Yesterday night, in the middle of a gig, three months after having replaced the Power Supply with a quality one and one week after successful upgrade of the OS tO 2.00, the keyboard passed out. It started with the Menu button sticking and sinking in, followed by a peculiar flash of the screen, and then up times of 20 minutes resulting in several unexpected shutdowns and then a total refusal to start. All that, after 2 years of TLC and the best conditions. So sad the keyboard dies besides a Kurzweil that still lasts 25 years. And thoughts?
I would contact Arturia Support and send them pictures of the Menu button.
The button “sinking in” sounds like the board with the buttons under the display / data encoder got detached somehow. This could also explain the screen going out, since it is so close to the Menu button, it would have created some kind of short?
Hi @mamushkin and thanks for posting.
As @Sean_W suggests, please DO contact Arturia Support and include any photos or video of the issues.
Also, depending on any consumer legislation in your part of The World, it might be worth contacting the vendor you purchased from too.
HTH!
If you bought your AstroLab from Sweetwater, they provide a 2-year warrantee regardless of manufacturer/product, as far as I know. Other vendors may also offer that feature, so check with yours.
If you’re looking to replace your Astrolab 61, I have one in mint condition, with a soft case and the wooden leg set, that I’ll sell you at a very bargain price. It’s been sitting unused for almost a year as i switched to using a Yamaha arranger for my performance work. Just let me know how to contact you.
Stuart.