Love my Minifreak, but the VST has randomly sticking keys on the GUI - no hanging notes, but sticking keys. It’s happening on the standalone version. Anyone know what’s happening?
Hey @joshhumble welcome to our Sound Explorers community!
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I recently had something similar happen to me and I solved it by reinstalling
I don’t know if you already tried it, otherwise the best option is always to write an email to arturia support.
I’ve already done so, but haven’t heard back other than the automated queue notice.
Unfortunately, I’m down a deeper rabbit hole. Tried to uninstall from the software center, and it wouldn’t do so, nor would it reinstall, and clear prefs didn’t do anything. I finally tried to uninstall manually on my Mac, and while it’s no longer on my computer, the software center still recognizes it, and won’t reinstall it. So I’m stuck without, and really, I’ll prob just keep it that way. Whenever software gets too buggy, I just move on. We got music to produce.
Hi @joshhumble. Welcome to the community.
To me it sounds like Arturia Software Center (ASC), your system or both have an issue.
I suggest you try and reinstall ASC.
I’ve not noticed any graphical hanging keys.
I’m on Windows and can’t tell if there is an issue on MAC, but you are the first i’ve seen reporting this issue in MiniFreak V. Hopefully Arturia support will reply soon. Please keep in mind, that you will not hear anything in weekends.