Minifreak stuck

Hello, I have just purchased my Minifreak. I updated with the software and there it has been stuck for 1 hour on the “MINIFREAK Algorithmic Synthesizer” screen. I waited and restarted the synth and the screen is still stuck on it. Can you help me ? Has this happened to anyone?

Hi @zawii welcome to our Sound Explorers community!

Sorry to read this, in order to help you better please log in to your account to contact our support team that will help you to fix this situation ASAP.

Best :zap: