Minifreak stuck on loading screen after Firmware update

I have attempted to update the firmware on my MiniFreak but it appears to have failed :frowning: After following the instructions to restart into boot loader mode a couple of times and retrying the install it then just gets stuck on the loading screen with the MiniFreak logo and the animated background. Is this bricked now or is there a way to return it back to its factory settings or continue with the upgrade?

HI @j-synthhead and welcome to The Sound Explorers Forum!

Sorry to hear about this, if you log in to your account to contact our support team that will help you to fix this situation.

Best :zap: