KeystepPro -- Can't play notes below MIDI note 24 on the keyboard?

Step KeyStep Pro
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#1

I’ve recently purchased a KeystepPro. I’m enjoying the experience overall, but it seems like I can’t use Octave Select buttons to play notes lower than C-2.

Also, when using the notes randomizer feature, the sequencer seems capable of generating notes lower than C-2. But you can’t actually select such notes from the keyboard itself.

Is this a real constraint (surprising / disappointing if so!) or is there some config option I need to choose to do so?

#2

Hi @pmags ,

Which midi note number are you talking about as being below C-2?
Are your middle C C2, C3, C4 or C5?

Midi note number 60 is always middle C.
C2-C5 can be middle C.

Using midi note numbers is most accurate. We have 128 midi notes.

Does this give you an explanation about why you have no notes below your C-2?

#3

To be precise the lowest/highest MIDI notes it appears you can play from the KeystepPro keyboard are:

  • Low – MIDI note 24
  • High – MIDI note 108

So basically nearly two octaves of notes on both the low and high end of the range appear to be inaccessible from the KeystepPro keyboard.

By contrast, my Keystep 37 can play the MIDI note range 0 - 120.

Clearly, this is not a hardware limitation. For example, in drum mode on Track 1 I can set the “Chromatic Low Note” to zero, and generate MIDI notes from 0 - 23.

#4

Hi again @pmags ,

I suggest you ask Arturia support through you account, if the keyboard range is a bug or not.

EDIT: I’ve looked in the manual. It look like you can transpose ± 2 octaves and the keyboard is 3 octaves. That’s 7 Octaves. So to me it look like the range you get is by design.
On the other hand, then perhaps Semitone transpose can be added somehow. Then additional notes should be possible.
EDIT END

#5

Hey there. From what I’ve read it does appear that we are limited to notes 24 to 108 from the keyboard itself, although other functions can play or respond to the full range.

If, in fact, this is the case, and there is no configuration setting to further transpose the range up or down (I’m not aware of one), then the only solutions I can think of would be to either insert a MIDI processor in your DAW track, or use a hardware MIDI processor, to accomplish this.