I have bought 3 different keystep pros and they were all lemons. I have reached out with the store I bought from and arturia customer service too.
All three of them had knobs that lock up and become unusable. All of them had faulty step sequencers and midi controls. All of them were purchased from Perfect Circuit in Burbank, CA.
Has anybody had a similar experience with these?
Yes, except I only bought one, on preorder, tried to troubleshoot, then tried to return/exchange but was only told to firmware update. Years later, it’s a lemon, the CV/Gate outputs only work half of the time, the Arp on track 3 will randomly spit out crazy notes, the metronome speaker is completely broken/silent, there is a stuck light on one of the knobs, my sequencer will auto fill in notes that I have recorded in the past, even if I clear the entire pattern. It really sucks (this one drives me CRAZY). I feel like I was punished for buying it so early and during pandemic, and I’m so burnt by it. Tbh, it feels like the Keystep 37 is a muuuuch more solid product, and with some cooler features like the strum.