I have sent them a video, they’ve responded with different ways to reboot and reflash the software. Nothing seems to be working, so I’m reaching out to see if anyone else has encountered this?
The display will morph to different versions of random characters on the track screens when you press nearly any button outside of the piano keys. The buttons (non piano key) also seem to trigger all sorts of random events and LEDs to light up.
I was really stoked to use this thing but now I’ve spent more time trying to fix this thing vs the few days I had to use it. So I’m getting desperate.
Hi and welcome to the Forum.
That all sounds very weird and undoubtedly frustrating. Has this been the case since starting to use it or was it working properly previously. Are you powering via the supplied mains adapter or via USB and is the USB connected to your PC via a hub or directly?
Also, have you checked via the MCC that the firmware is up to date?
HI @boxingoreos and welcome to The Sound Explorers Forum!
Yes, that does look incredibly odd!
All good suggestions from @Funtmaster there.
If you’ve purchased the unit from new, i would contact the seller for an exchange as it should still be under warranty, unless you’ve opened the unit etc.
HTH!
