Keylab MkII 61 Sending constant unwanted CC!

[jbelville]

Not sure if this started with the recent firmware update and I just didn’t notice until now (because I needed to midi learn/assign a key command in Logic) but my Keylab is sending CC:80 constantly - with fluctuating values all over the place.

Now, in the process of writing this post and taking the screenshot… I did figure out a luck-of-the-draw type of “workaround” (that’s being generous) and that was simply taking fader 5 (which is CC80) and popping it up to 127 or down to 0. This seems to work every third try.

My Keylab is in immaculate condition and I sits nice and cozy on a retractable tray in my studio desk - so it’s not been abused or anything - so I’ve no idea how this behavior started.

Anyone else?

[niks.arturia]

Hi!

You can try to Hard Reset your unit:

Make sure to first backup your User Settings to the MIDI Control Center.

• Hold the “Octave up” & “Octave down” buttons while powering it up.
• Once the unit has powered up, press the Jog-wheel to confirm.

If the problem persists, do not hesitate to contact our Support Team.

Best,

[Daylight187]

Keylab mk2 needs an update for the software its not communicating well with the new Push 3 or new Ableton Live 11.3.10 update that just came out this week. PLEASE ARTURIA UPDATE THE SOFTWARE SOON ITS BEEN A LONG TIME!