Keylab MK2 88 display only shows blocks

Display isn’t properly working and only shows blocks. Everything but the display is working and while I look online for solutions. There is nothing that match the issue that I’m having and I really REALLY do not want to have to take this back since my budget is tight.

And before someone say anything. I already contact support with no response, I updated firmware, reinstall software, etc.

I even check my ports but it does this even when not plug to the pc and even before updating firmware.

Edit: For more context, I bought this not too long ago, so anything surrounding the display was like this when it came out of the box, and not from my own doing.

Hi Chanyah,

Sorry to hear about this. Don’t worry, I’m sure the support team will help you with this. While you wait for their response, they may advise a factory reset of the controller, so you could try this if you haven’t already.