Headphone sound came out only mono, pls help

Hi all,

I have plugged my new headphone with an adapter into the Minifuse 1 and the sound came out mono only. I did everything possible (e.g. screwing aand un-screwing the adapter, etc.) but it does not work.
Is there any way of re-setting the Minifuse 1?

Is anyone able to help me ?
Thanks a lot

Hi @fmallama. Welcome to the community.

I assume you hear mono, if you only playback.

Have you check the plugs is all the way in?
Are the adapter stereo?

Are you firmware updated? I don’t think this should matter but check anyway in Minifuse Control Center.