Faders and Buttons dont work correctly

I just bought KeyLab Essential 61 MK3 and trying to use it now. But i couldnt setup it for reaper or studio one. When I’m in DAW mode, middle encoder, buttons and faders works but metronome and tap tempo doesnt work. When i setup a user preset and if i set the metronome, buttons works but encoder and faders-knobs doesnt works.

I cant make work them together. Why faders, knobs and encoder doesnt work on user preset? Is this keyboard just working correctly with cubase and ableton live?

Hello Viamort, and welcome : )

Have you tried to configure the midi messages being received inside Reaper?

If so, we can investigate further from our end.

I configure them inside DAW now and looks like works everything. Wouldn’t it be better if I don’t need to make such an configuration? I can actually understand why reaper doesnt have official support, but Studio One? I dont get it this. Even other companies has reaper support