Connect Problem

Hello, I’m new to this forum. I have a Polybrute and a notebook. And that’s exactly where the problem lies. I have installed Connect and the Arturia Software Center also confirmed that the software is activated. However, when I start Connect, it freezes, the dialog for updating the Polybrute appears and I cannot control anything with the mouse because the program does not respond to mouse input. How do I get the problem solved? Thank you in advance if you know a solution. Kind regards Walter Aachen

Hi @Spacesound1957 welcome to our Sound Explorers community!

Sorry to read this, in order to help you better please log in to your account to contact our support team that will help you to fix this situation.

Best :zap: