Bug? Clicky Transients at the attack

Software Instruments Pigments
#1

Pigments_Preset_Subborn_20240127_06h07.pgtx (173.0 KB)

This attached preset reproduces the problem I’m having with a sub bass sound. Since version 5 update, I cam getting a clicky sound that I can’t cut until signal reaches Fx section where I can apply eq. It bypasses filter 1 an 2, and occasionally plays even if sound engines are off. Try it for yourself. I notified support, but I’m uploaded the preset here for reference.

#2

I tried your patch in V5. One trick I use if the transient is too hard is to set ENV VCA Att Curve to -20 and slowly raise the Attack. On your patch, a value of about 3.2ms seems to remove it. This may or may not be a solution for you.

On a side note, I would rather have the hard transient and be able to remove it than not have it at all and try to create it :).

#3

I tried this out as well. The click is definitely because of the 0 attack time in ENV VCA, but any LP filter should cut that down. The MS-20 filter you are using in the preset isn’t a sharp enough curve to remove it completely; the Multimode LP24 would do a better job of that.

But it does seem like a bug that the next keypress after turning off the ENGINE, still produces the click. And that only occurs if a filter is enabled, almost like it’s buffering something that still creates a sound even though all engines are off. Using the MM-LP24 filter, it only creates the click if Cutoff is rolled back a little bit too.

I tried duplicating this on Pigments 3 (3.5.1) and that extra click happens there as well (using MM-LP24), so it’s not new to version 5.

#5

Support got back to me and said this function is intended by the developers. I was able to resolve using the recommendation of adding adjusting attack and also changing the filter type as mentioned here.

#6

Did they happen to say anything about the extra click after the sound engine is turned off?

#7

They did not mention about it, but I replied with that detail and added the example patch that I could not attach in the initial email. Will report back when they respond.