Hi! I’ve recently got a KeyLab Essential mk3 88, and there’s a significant issue with it. The black keys are way more sensitive than the white keys, with a difference of about 15-20 points. I’ve tested it in Pianoteq and the MIDI console in the MIDI Control Center.
So, I have two questions:
- Does anyone know any workarounds to fix this? I’ve already tried PianoTuner, but it doesn’t seem to work. I’ve also checked VelPro, but I couldn’t set the correct velocity levels with its curves no matter what I did—the black keys easily reach 127 while I need to literally beat the white keys to get the same velocity.
- Is Arturia aware of this problem? The fix must be pretty simple—they could just add a knob in the MIDI Control Center to adjust the sensitivity of the black or white keys. It’s a common problem across cheap controllers, and I honestly have no idea why it’s not addressed. I’ve read quite a few messages from people returning controllers because of this issue, and unfortunately I would do the same if there’s no way to fix it because it’s simply unplayable.