AudioFuse 16Rig stops working, works fine after restarting

Fuse AudioFuse
#1

I’m seeing some people mention that older AudioFuses have had this issue. I’ve been updating the software whenever there is an update. Is this a known issue?

#2

It seems like I might have seen something like this.

I have Mac Studio → CalDigit TS4 Thunderbolt Hub → 16Rig.

I’ve now seen it happen twice where after I go to use my Mac after it sat overnight that the AudioFuse isn’t showing as “connected” in the Control Center.

If I restart it, all is fine.

I am now trying a direct connection to a free TB port on the Mac Studio to see if things improve.

1 Like
#3

Ok I can conform this is definitely happening to me.

When I return to my Mac (this usually happens overnight, so presumably it went to sleep), the 16Rig is still running fine in its standalone mixer mode, but I have no USB connection to my machine.

Disconnecting the USB cable and reconnecting it doesn’t help. I have had to reboot my Mac Studio to get it back.

Odd.

#4

I haven’t had the problem with my 16rig, but I used to with a Focusrite 2i4. The Mac going to sleep overnight would sometimes lose the connection and I wouldn’t be able to get it back without power cycling the Focusrite.

I think I fixed it by turning off the Mac’s “Put hard disks to sleep when possible” setting, but I don’t even see that setting any more in 13.6.3.

#5

I’ve got the same issue happening with my 16Rig w/ Windows - when I wake up the computer after it sleeps for some time, there’s no audio. The Audiofuse ASIO audio driver crashes, it isn’t the 16Rig itself - standalone still works just fine when this happens and the only fix is to restart my PC.

I’ve only had my 16Rig a week, and it’s very cool but I’ve had to do more troubleshooting and had more crashes than in the years I had my Focusrite 18i20s.

#6

Hello.

Sleep mode can do various things depending of the OS. It can creates weird behaviour and bugs on USB devices.

On windows, there is a setting to avoid the problem

Unfortunately I’m not aware of any similar settings on Mac.

Anyway, don’t hesitate to report the problem to our support

Cheers.

#7

I too have this problem with my M2 Max MacBook and the 16Rig plugged into my TS4 Thunderbolt Dock. There are instances where even after laptop reboot I still have to power cycle the 16Rig. Major jump factor when you’re not aware it disconnected, open a plugin and a different audio source is now being used and creates a feedback loop