In the midst of playing, regardless of MIDI connections, sustain/aux pedal hookups and settings, in all banks, weather single or dual layered, Astrolab develops stuck notes every 4-5 minutes of intensive playing, that cannot be released unless shut down and re-booted.
A total deal-breaker, this makes the keyboard unworkable, however magnificent-sounding.
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I personally have not experienced any stuck notes while playing (nor myself, nor other musicians who can play more “intensively” than I can), but today, Arturia released a new firmware update for AstroLab (1.2.9, with Analog Lab 5.10.3.4852).
It’s mostly a maintenance update, but it does add a “panic” feature (hold the looper’s Play and Rec buttons together for 2-3 seconds → All Notes Off).
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I’ve had the stuck note issue a few times, exclusively when I’ve got an expression pedal and midi controller (via usb) plugged in with sound 1 being triggered by the astro keybed and sound 2 getting triggered by the external controller (a keylab essential mk3). The panic button is a welcome feature.
To give slightly more information; when the issue occurs for me, one or more notes played on the external keybed will stick, the corresponding light showing on the astrolab. If I change my sound preset then the stuck audio will stop, but as soon as I press the key that was stuck, it will stick again. Curious. Hopefully the panic button sorts it next time the issue arises.
Not sure if this is helpful but I also get stuck notes but mostly when sending midi to the astrolab from another kbd (I use a fantom to control my kbds.)
Astrolab has been unuseable for me due to the poor MIDI implementation (when you assign a MIDI channel to astrolab it does not "stick, " it defaults back to “all”. Which makes a mess of things.
I ran the update yesterday but have not tested MIDI just yet, I am hoping that this was on the fix list. I love the concept and the HW behind Astrolab but I need a mature MIDI impelmentation, including program change, to be successful with it.
Sorry to chime in again so soon, but I have to second what ndepasquale3 just said regarding improving the midi implementation; by a sizeable margin, the feature I most want to see brought to the astrolab is a way to globally assign sounds 1&2 to different midi channels, rather than manually doing it for each preset. This relatively simple addition to the settings menu would be transformative in how I interact with the product!
Hello, Shai here - Since I started this thread I was directed to the Arturia support team. I was accompanied by Mr. Simon, who has been very attentive, although I had overflowed him with countless reports of the stuck notes issue alongside other bugs I documented and many feature requests.
Simon proved to be true teammate, and was so helpful, punctual and responsive. I felt that my requests were taken very seriously, and felt a true motivation from Arturia to take care of our user experience.
To make a long story short, the last update 1.2.9 is a 'life saver"!
In my experience, it solves the stuck notes problem almost completely.
I say almost for the reason of minor uncertainty, regarding the unusual case of tweaking a program for or a very slow attack, or a very long release, and then rapidly shifting to another patch.
These are the only cases when I did track some stuck notes, but this is easily solvable by the new & blessed PANIC option, implemented by a long joint press on PLAY+RECORD.
Also, I have noticed a major improvement in minimizing volume differences between the different patches.
There is a nice new feature if using the illuminated dots to show split program ranges in a dimmed light. That is very helpful, thank you very much Arturia - option is found in the Settings>General menu.
BTW other bug fix expected to be on the next uodate is that AUX pedal assignments will be saved.
Kudos from me to Simon and his team!!
All this has re-gained my confidence in the unit. The Astrolab finally proves to be a true beast.
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