ASC Machine Designation

Utilities Arturia Software Center
#1

I have been unable to to update the machine name in ASC preferences.

I have added a new machine and updated the new and old with a common naming convention and numbering, but ASC doesn’t automatically update to the real computer name change and there isn’t any way in Preferences to update the machine name manually.

I have tried completely deactivating all apps, uninstalling ASC and MiniFUSE, rebooting and reinstalling with no positive effect.

Help, please.

#2

HI @Nyktimeni

Sorry to hear about this, you would be better off contacting Arturia Support directly by logging in to your account to contact Arturia Support to see if they can help you.

HTH!

1 Like
#3

Hi all,

Good advice from @matjones.

@Nyktimeni
You could try to deactivate all products on the PC. Perhaps do it on your Arturia web account. Click Show Details ,for the product and be sure the activation for the old name is gone.
Then activate the products again.

If needed - then uninstall and reinstall ASC this way that also include a manual removal of a folder: