Arturia Program - Main Encoder issue

Lab KeyLab
#1

When I use the Main Encoder dial to select any value, e. g. Instrument Type or a patch in Arturia Program, it skips an entry most of the time.

For example, I control Analog Lab with Arturia Program and click the Search button on my KeyLab 61 MK3 to show a list of Types in the display: Bass, Keys, Lead, Pad, Piano and so on. Now, turning the Main Encoder to select a Type it skips every other entry shown in the display. It jumps from Bass to Lead and skips Keys, from Lead to Piano and skips Pad. Same for patches, it always skips one.

I tested this an Ableton Live 12 and Cubase Pro 13 on Windows 11.

Did anyone else notice?

#2

I have this same issue using a keylab mkii in logic. If I use the scroll wheel to browes patches it skips 2 or 3. I tested this with analog lab v and pigments in logic and had the same behavior. It works fine in standalone.