Arturia Keylab 61 Ess randomly resetting Master Volume

Anybody else experiencing this with their Keylab Essential attached to Reaper? Not sure if this is Reaper (doubtful), or the Keylab, but it is weird and frustrating.

I have an Arturia Keylab 61 Essential keyboard attached to Reaper. I have the keyboard set to DAW mode, and have the device set up in Preferences as shown below.

The device works as expected, with the transport controls managing Reaper faders controlling appropriate track faders, notes working, etc. The issue I’ve found is that randomly, and without touching the keyboard, I find that the Master volume fader in Reaper has jumped/changed to what the keyboard is set to, not what I’ve set it to using my mouse in Reaper. I rarely use the faders, so they may be set to anything at any time, and use my mouse to control faders in Reaper. However, if I move a fader on the KB, then the appropriate fader in Reaper responds as expected, I just can’t set them to exactly zero. What is unexpected is that every so often (once a day in long sessions) is that my Master fader will undoubtedly jump to the setting on the KB, whatever it is, from where I set it using the mouse (usually unity).

Initially, I thought this was due to typing or bumping the KB causing a signal to be sent and Reaper doing the pickup thing. But I don’t believe it is. I can bang on the KB, desk, even right next to the Master fader, and nothing happens, so I think this is some kind of SW or electronic glitch, not a minute physical motion of the fader.

Just curious if anybody else has ever experienced this, or has any insight into perhaps my settings that I’m missing.

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Hi @GrizzlyAK. Welcome back.

I don’t have the controller.

Why are you in DAW mode, if you use your mouse to control faders?

I don’t use Reaper. I see you have a Mackie setup using midi2. Do you also have a Keyboard setup using midi1?
Be sure the two setups don’t create midi conflicts.

In your Mackie setup i see a check box for “ignore fader moves when fader is not being touched”. What is that? Does it help to check that box?

Have you checked in a midi monitor to see if your controller indeed send out midi message to the master volume, when the issue happens?
At this point nothing tell for sure it’s about the controller.

Also i can suggest you try another USB port/ and or cable for your controller.
If you are using a hub, then try without going through the hub. Especially unpowered hubs can create issues.

Thanks LBH. I spent considerable time with Arturia support when initially getting this device to work correctly in ANY DAW, including my currently preferred DAW, Reaper.

I use both DAW and USER modes as needs dictate. This is the setup I’ve been using for some time. It is only recently that I’ve discovered this frustrating defect in the interface, where the volume on my Master Track suddenly, randomly, and seemingly more and more frequently, jumps from what it is set to, to whatever the fader on my Keylab is set to.

I use my faders on the keyboard rarely (anymore), and only initially for automation. Although they work, they are so granular and glitchy, that I ultimately ended up purchasing a dedicated 3-fader device (Nuances) just for automation and for Mod Wheel and Expression for Virtual Instruments. So now the faders go largely unused. The problem is that they still keep sending signals to Reaper resetting my Master Track volume to random levels at random times.

As I was instructed by Arturia support over multiple sessions, it is required to have the MIDI note values (except Control) sent through the usual MIDI Input Device (first image shown above), but all Control messages must be handled by the Mackie interface. Not sure why, but that is the way I was told it works; different messages, different comms pathways.

In THIS configuration and in DAW mode, the first 8 faders are automatically assigned to the first 8 tracks in the session, and the 9th fader on the KB is assigned to the Master Track. This works. Interestingly, I have not noticed any of the first 8 faders corrupting the track volume on any of the other tracks, just fader 9 and the master, although in a complex mix it would be hard to keep track if your KB is randomly setting your volumes for you. In this mode (since you ask why I’m in DAW mode), my Transport functions work as well automatically assigned as they should be. This was the mode that was recommended, unless I needed other options.

In the USER modes, transport does not function, nor is there any automatic assignment of faders/pots. All of that has to be assigned manually. In Reaper, there is currently no right-click-Learn functionality for track volume, pan, mute, etc. That has be accomplished through the Action menu. Possible, but not as easy (something users have been calling for for years). Strangely, however, automation parameters ARE right-click-Learn capable in Reaper.

I tested this and it makes no difference. It is for faders that are actually touch-sensitive, which Arturia’s are not.

I’m currently in the process of figuring out how to do that in Reaper; tried several methods to no avail (I can see move the fader, see the effect in Reaper, but nothing appears on the various “monitors” I’ve used so far). I can see Mod Wh control signals, but none of the faders or rotaries register. If anyone has a method of monitoring CCs in Reaper, please let me know. I can easily monitor MIDI notes. I think this is because of the way it has to be set up, using OSC for CC messages.

Tried all of that. Also, as I’ve said, this has worked in the current configuration in the past, only rarely resetting, but once it started getting more and more frequent, I was able to track it down to the KB and that particular fader no. 9.

Yesterday while troubleshooting, I thought maybe the fader was dirty, so I activated it many times through its entire range, up and down, repeatedly. Even though Reaper ran overnight, the master volume has not jumped to match the keyboard as of yet. Could be a fluke, but yesterday prior, it was jumping every 10 minutes or so at its worst.

Very odd, and very bad. May have to switch to User mode and forego the benefit of having Transport controls on the KB. I was considering replacing this with the full Keylab 61 for the better keybed, but now am rethinking that.

Hi again @GrizzlyAK ,

If you don’t have a midi monitor, then what happens if you in USER mode assign fader 9 to a parameter? Do you also experience sudden changes on that parameter? if so, then that certainly will indicate the fader to be the culprit, just like you think it is.
If the fader is the issue and you can get it working like you describe, then it could be dust and dirt in the fader. Otherwise the fader may be broken.

I assume you have a Keylab Essential MK3 controller.
I don’t understand the transport bar does’nt work in User mode. I would beleive it should work in any mode. But perhaps you have to switch Mackie on in your Midi Control Center. Perhaps like explained here:

However this does’nt help with your issue, if it’s about the physical fader.

If it’s about the controller software, then perhaps a factory reset can help. You could try it.

Good luck.

I haven’t tried that yet but, so far, I’ve not had it reset again after the “cleaning” I did previously. Finger’s crossed.

It’s not an mk3, but I think the original. You are right, and I was wrong, about transport. It DOES work in USER mode. I rarely change it, and for some reason landed on DAW mode thinking that it was because Transport didn’t work in USER. It was such a pain to set up originally, that once I had it working, I didn’t mess with it again, except to find an alternative to using the Keylabs faders.

If the issue continues, I’ll try a factory reset. There are no new FW updates for my version.

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