Another Keylab bug: first knob not mapped for CZ V (Ableton Live 12)

[creal]

Hello,

Open Live 12. Open CZ V. Be sure the Keylab is in Arturia mode. Turn the first knob. Nothing happens.

Another bug in the implementation of the Keylab.

Days after days, I realize that this product was not made seriously.

Can someone confirm this unwanted behaviour, please?

[francoise]

Hi creal,
I think it’s a widespread bug (on Windows 11 at least).
My Keystep37 first knob won’t map at all in Pigments, AL, Prophet (presumably other instruments). Would you confirm it’s not specific to CZ?

In Cubase, turning the first knob on a midi track registers as a midi event. But no learning possible with first knob.
Learning with first knob is possible with my old Yamaha Cp33 Stage piano.

[francoise]

I loaded Keystep 37 in Midi Control Center, changed the CC value of first knob from 11 to 10 and the K37 first knob now works in CZ V and Pigments.
I tried setting first knob CC value to 11 to no avail. CC# 11 is an unlucky value.

[creal]

Hi Françoise,

Thanks for your messages.

I think we don’t experience the same bug.

On my side, the first knob sends CC74. I can monitor the values thanks to the “MIDI Monitor” Ableton device.

When I add the CZ V, I can see the default mapping for the Keylab MK3, which specifies that CC74 controls the Brightness macro. But when I turn it, nothing happens.

I haven’t tested all the Arturia plugins, but it seems that, on my side, only CZ V is affected.

Maybe a Keylab MK3 owner can help to check this bug, please?

[francoise]

Ok, it’s a MK3 specific bug.

[LBH]

@creal .

Have you checked the same MIDI config setting as i wrote about here:

Arturia mode not detecting plugins if grouped (Live 12)

Hi @creal , I understand .adv is a Ableton Live preset. I must understand that it’s saved at a point, perhaps without having the controller. I have no idea if this make a difference. But i would check if the controller is selected in the MIDI configs in the Arturia instruments right panel.

[creal]

Thanks for your reply.

It has nothing to do with Live presets. I’m talking here about just opening the CZ VSTi.

As said in my previous post, the Keylab is detected and mapped correctly.

EDIT: just noticed that the exact same problem also happens with the CS-80 plugin

[LBH]

I have just checked the two instruments as much as i can without having the controller.

The MIDI Configs are for/ in the instruments.

It look like there is something wrong with the MIDI Configs and the controller parameter assignments when using the Keylab MK3 controller setting and Keylab MIDI config.

I think there is something strange going on with the Macro parameters and/ or the assignments. Perhaps the Macros appear with two names.

Please contact Arturia support through your account.

You can also construct a new Keylab MIDI Config yourself i assume.

[creal]

Thanks for your reply.

Please note that, as for the touching knob bug, everything works as intended with standalone apps. So there’s definitely a problem with the VSTi. If I had a Mac, I could try the AUi versions, but it’s the case, unfortunately.

Okay, I will send a bug report tomorrow.

[creal]

The problem also occurs with all the Augmented series except the Woodwinds.

It’s not reproducible 100%.

Bug report sent to Arturia’s team.