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Author Topic: Microfreak - lots of bugs  (Read 646 times)

Named User

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Microfreak - lots of bugs
« on: June 01, 2019, 09:59:27 am »
Hi there. I am not having much luck with my device.
There are two main issues:

1. The touch strip flickers and glitches, alternating between the pitch screen and the preset screen.
2. Reasonable regularly (about once every 5 minutes) a key drops out, and is entirely unresponsive until I restart the machine. It is not the same key every time.
3. The device is massively sensitive to rf noise, I have a quite loud 6k to 8k sawtooth type hum unless I ground the device to my Eurorack ES8 with an audio cable.

Point 3 might be specific to my configuration, but is anyone else experiencing 1 and 2? Any suggestions? (Radio silence from Arturia support).

I want to love this device, but 2 at least is a deal breaker.

TLW

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Re: Microfreak - lots of bugs
« Reply #1 on: June 03, 2019, 06:19:35 pm »
Mine has none of those things.

Are you using the power supply the synth came with? The manual and other information put out by Arturia says strange things can happen with the capacitive keyboard and touch strip unless the synth is earthed.

Named User

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Re: Microfreak - lots of bugs
« Reply #2 on: June 05, 2019, 03:20:01 am »
Yes, I am using the power supply the synth came with.

I recieved this response from Arturia, despite clearly advising that I was using the power supply that came with the unit:

"The MicroFreak touch capacitive keyboard needs a proper grounding to work flawlessly.
Don't worry, in most situations, the keyboard will be working fine. But if you encounter any irregular behavior when playing on the keyboard, or when pressing the arp buttons and touch strip:
Please power it using a grounded power supply (three pin wall plug) or a USB grounded device."


tbn

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Re: Microfreak - lots of bugs
« Reply #3 on: June 05, 2019, 09:53:32 am »
Is the wall socket in which you put your power supply properly grounded as well? Have you tried using another socket in your house / another place for comparison?

Named User

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Re: Microfreak - lots of bugs
« Reply #4 on: June 08, 2019, 10:25:26 am »
Just a heads up: I have this unit working perfectly now. The problem seemed to
be interference with my Eurorack power supply or a digital module.

emc

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Re: Microfreak - lots of bugs
« Reply #5 on: July 13, 2019, 06:34:15 pm »
I'm experiencing the same issues and also suspected capacitance problems. Currently testing with 2 power supplies: a Macbook Pro, and an Anker USB adapter. Not at all surprised to hear that noisy power supplies interfere with this, I'll test with the actual power supply today and perhaps scope the USBs to watch for noise.

I'm concerned about this however... it may make battery-powered jams more difficult :(

Trevor42

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Re: Microfreak - lots of bugs
« Reply #6 on: July 15, 2019, 01:38:11 pm »
I found that plugging the MF power into a separate socket from all your other music gear works.
Juno 6, Poly 61, Casio CZ-1, Moog MF-105M, Digtech Talker, Microfreak, Ipad (AUM), Pianotech, Modular and Ableton.

 

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