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Author Topic: Sticky plastic  (Read 191 times)

turncoat

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Sticky plastic
« on: November 09, 2018, 03:51:56 am »
A few months back I thought the sides and knobs on my MiniBrute seemed rather tacky.

It gets infrequent use in my little hobby setup, but yesterday I turned it on to have a play and all the knobs feel terrible.
They are tacky and a couple retained a fingerprint impression after they stuck to my fingers.

The finish on the sides is basically melting and I would swear there is a faint sickly odour.
I'm really not happy about this, I treat all my gear well, and like to maintain it properly but I can't see what I can do about this.
It looks and feels terrible.

I noticed another post after signing up on exactly this topic.
What is the contingency?
I have a Beatstep Pro and recently got a Drumbrute with identical finishes.  :-\

Koshdukai

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Re: Sticky plastic
« Reply #1 on: November 09, 2018, 12:03:40 pm »
Having all of those products, I also experienced some "stickyness" on the fader caps and knobs of the original MiniBrute.

The knob caps used on the DrumBrute and BeatStep Pro feel better and seem to use a new and different material and still feel great to me, like the 1st day I got them (when released) so I guess those will be fine.

Regarding the MiniBrute, try contacting Arturia support and describe the issue to them.

If more original MB customers reach out Arturia with a similar issue, maybe they'll provide a replacement pack in the Store at a sensible price of compatible but newer knob'n'fader caps (the MiniBrute2 ones feel great, btw).
Maybe even include in that pack the MiniBrute SE's "wooden" side cheeks to replace the rubber coated (?) plastic ones of the original MB. 



PS: I've checked the other thread about this: https://forum.arturia.com/index.php?topic=90212.0
and I can add that I've tried to wash all the MB knob and fader caps, but once dried, the issue kept happening.
« Last Edit: November 09, 2018, 12:10:32 pm by Koshdukai »

turncoat

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Re: Sticky plastic
« Reply #2 on: December 06, 2018, 01:42:19 am »
Well
After some back and forth with customer support, I thought I would share the result here and anywhere else the opportunity arises to save you some time.

I explained the parts have a manufacturing issue and are not fit.
45 Euros is the price of replacement parts (this was later reduced by 14.99 as a good will gesture)
Alternatively,
Arturia are happy for me to 'Sell the synth for parts on eBay and buy future products from a different company'.
No other official solution is offered.

I don't have the time or inclination to pursue this. So, only advice for the other people with this issue is to either sell as proposed above, or just put up with the sticky goo.

Koshdukai

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Re: Sticky plastic
« Reply #3 on: December 09, 2018, 05:00:30 pm »
Well
After some back and forth with customer support, I thought I would share the result here and anywhere else the opportunity arises to save you some time.

I explained the parts have a manufacturing issue and are not fit.
45 Euros is the price of replacement parts (this was later reduced by 14.99 as a good will gesture)
Alternatively,
Arturia are happy for me to 'Sell the synth for parts on eBay and buy future products from a different company'.
No other official solution is offered.

I don't have the time or inclination to pursue this. So, only advice for the other people with this issue is to either sell as proposed above, or just put up with the sticky goo.

Well, for 15 EUR I would totally buy those replacement parts (basically a no-brainier for me), because "things don't last forever" and I'd rather keep *my* MiniBrute usable for such a low price than sell it "for parts".

Thanks for sharing the outcome of your support contact. Now I know, when the time comes, that there's a way to get those replacement parts for a small fee (even 45 EUR is kinda OK'ish, if those are the MB SE "wood" cheeks).
« Last Edit: December 09, 2018, 05:45:50 pm by Koshdukai »

Rokk

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Re: Sticky plastic
« Reply #4 on: December 09, 2018, 08:11:18 pm »
Same problem here. First the side panels became sticky as hell, now the knobs and the wheels are sticky, too. I'll probably just replace the knobs with some hard plastic ones and make wooden or aluminum side panels. Minibrute is not the only product that suffers from this problem, though. This rubber coating should simply be abandoned.

 

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