[SolvedUser Blocked - Unable to Log In to My Arturia but I can use ASC just fine

[biggestmuff]

I'm unable to login to My Arturia, but I can use authenticate into ASC and use it to update and register my purchased software just fine.

I'm also unable to open a technical ticket through the Support link as it wants me to log in to My Arturia.

How do I proceed?

Thanks.

[ben arturia]

Hi biggestmuff,

Please give it a try now.
This should be good. Your account had been blocked because you've typed a wrong password too many times.
Best
Ben

[biggestmuff]

Thanks!

Now I can upgrade my V Collection 5 to 6!

[ben arturia]

You're welcome !
Enjoy !