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Author Topic: V Collection instruments always add a folder to my downloads folder  (Read 179 times)

onerob

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Logic 10.4.1 on MacOS 10.13.5:

When loading an Arturia V Collection instrument, an empty folder is added to my downloads folder. Nothing is updated, the folder is redundant. Can this be fixed?

LBH

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Re: V Collection instruments always add a folder to my downloads folder
« Reply #1 on: July 13, 2018, 12:55:49 pm »
When loading an Arturia V Collection instrument
Do you mean "when updating"?

an empty folder is added to my downloads folder.
Do you have multiple folders or do you delete one folder and then another is created?

Nothing is updated
How do you know this? Have you checked your application versions?

How is your settings in Arturia Software Center?
What's your download folder? Is it the one you say that's being created?
How is your settings for:
1. Delete the installer after successful install
and
2. Silent install
?


I'm on Windows, but i assume the process is similar.
« Last Edit: July 13, 2018, 01:01:56 pm by LBH »

onerob

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Re: V Collection instruments always add a folder to my downloads folder
« Reply #2 on: July 13, 2018, 02:41:49 pm »
Quote
Do you mean "when updating"?

No, I mean adding an Arturia instrument to a track in my DAW (Logic). An empty folder named 'Arturia' is added to the default MacOS download folder. Sometimes it happens instantly, and sometimes after a few minutes.

LBH

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Re: V Collection instruments always add a folder to my downloads folder
« Reply #3 on: July 13, 2018, 03:59:07 pm »
I suggest you contact Arturia support directly thru your account about this.
To me it sound strange.

onerob

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Re: V Collection instruments always add a folder to my downloads folder
« Reply #4 on: July 13, 2018, 06:51:45 pm »
I will do this.

 

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