March 28, 2024, 11:14:34 am
Welcome, Guest. Please login or register
News:

Arturia Forums



Author Topic: Preset knob and preset buttons not functioning properly . . .  (Read 1713 times)

d3llio

  • Apprentice
  • Apprentice
  • *
  • Posts: 11
  • Karma: 0
    • Soundcloud - D3llio
I recently sent my Keylab 49 Essential back to the factory to have an encoder knob fixed. I received it back, and it was working fine for a day or two. Now, the preset knob and the back and forward preset select buttons are not functioning properly. When I am in Analog Lab, the knob will scroll through the presets, but whenever I press it down, it automatically goes to the previous preset. Also, when I press either forward or backward buttons, it activates one of the automation functions instead of changing the presets.
I have tried resetting the controller, and tried changing some settings within Analog Lab. I also have the DX7 program, and the preset buttons work, but there is the same knob issue. Any ideas on how to resolve this? Thank you!

 

Carbonate design by Bloc
SMF 2.0.17 | SMF © 2019, Simple Machines