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Author Topic: Arturia team, can you please make a statement on a possible update?  (Read 30949 times)

VAU

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Arturia team, we all love our Matrixbrute,

but please make a comment about what's going on
update-wise.  i'm coming here almost every day to check,
many otheres are hoping and waiting too

thank you !

SomeCallMeFamous

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Re: Arturia team, can you please make a statement on a possible update?
« Reply #1 on: March 08, 2018, 11:44:04 pm »
Same here even the slightest message would be appreciated by the people who bought the flagship product
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VAU

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Re: Arturia team, can you please make a statement on a possible update?
« Reply #2 on: March 26, 2018, 08:55:03 pm »
any news?

SomeCallMeFamous

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Re: Arturia team, can you please make a statement on a possible update?
« Reply #3 on: March 26, 2018, 11:22:55 pm »
Nothing at all, itís starting to get a bit crazy in my opinion.
Lots of us have bought their flagship product and we are all left on the sideline while they are more busy with the smaller stuff.....
Seriously considering selling my brute if nothing happens soon.
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VAU

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Re: Arturia team, can you please make a statement on a possible update?
« Reply #4 on: March 27, 2018, 09:11:58 am »
really?

because a great synth does not get an update?
selling it because of this seems as extreme as not asking for reasonable updates at all.

And just because Arturia made one of the best ever Monosynths, still they really could
improve board communication.

just my 2ct
« Last Edit: March 27, 2018, 09:31:32 am by VAU »

Matt Arturia

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Re: Arturia team, can you please make a statement on a possible update?
« Reply #5 on: March 27, 2018, 09:46:06 am »
Hi,

Unfortunately there is nothing I can say at the moment... But if you want your voice to be heard, please, contact the support services. The more people will do that, the more impact you'll have and the update will happen.

Regards,

Matthieu

VAU

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Re: Arturia team, can you please make a statement on a possible update?
« Reply #6 on: March 27, 2018, 01:48:54 pm »
but Matt, if you take Rohan Hil from SYNTHSTROM with his DELUGE for example,
he does not need 100s of tickets to be convinced of an update.
people send him ideas, and if he likes them, he implements them if possible.

Arturia already has a nice collection of requests and ideas here on the board.

additionally, almost all of us, the users, praise the MB. I didn't read bad words.
we love it. but this does not mean, it shouldn't be improved where it makes sense.

thanks

Matt Arturia

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Re: Arturia team, can you please make a statement on a possible update?
« Reply #7 on: March 27, 2018, 02:08:28 pm »
Hi VAU,

I couldn't agree more with you, trust me. Unfortunately it's not that easy as we have other constraint...

But you can be sure that there is people here at Arturia that are pushing for the update to happen.

Regards,

Matthieu

VAU

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Re: Arturia team, can you please make a statement on a possible update?
« Reply #8 on: March 27, 2018, 04:37:38 pm »
thanks, that makes hope;)

btw, a patch memory would be incredible useful !

SomeCallMeFamous

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Re: Arturia team, can you please make a statement on a possible update?
« Reply #9 on: March 27, 2018, 10:41:41 pm »
And making a proper editor should be a piece of cake for Arturia.
I mean you bang out so many plugins, that making a proper layout and some midi cc work should be done very easily
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fede bts

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Re: Arturia team, can you please make a statement on a possible update?
« Reply #10 on: March 28, 2018, 09:51:41 am »
Ok, I'm sending a support ticket today. Anyway, it is a bit of a shame that the community has to push in order to persuade Arturia to correct well known bugs (audio mods bugs, sequencer bugs, and so on and so forth)! Knowing that, in a year or so since the latest update, (to me at least it's pretty obvious) nothing has been done on the software part and that the team isn't actively working on that, is not tolerable!
I am not - as other users did - thinking about selling my matrix BUT I paid (as many others did) 2000euros which is more than I have paid for my car. Given that Arturia is raising the prices, I hope the will consider justifying the expense of 2300 euros giving the users a full up to date piece of gear. And I am not talking aout implementing new features: even if that would be great, I think that - at this point - a simple bugfix would be warmly appreciated.  ::)

SomeCallMeFamous

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Re: Arturia team, can you please make a statement on a possible update?
« Reply #11 on: March 28, 2018, 10:42:44 am »
Ok, I'm sending a support ticket today. Anyway, it is a bit of a shame that the community has to push in order to persuade Arturia to correct well known bugs (audio mods bugs, sequencer bugs, and so on and so forth)! Knowing that, in a year or so since the latest update, (to me at least it's pretty obvious) nothing has been done on the software part and that the team isn't actively working on that, is not tolerable!
I am not - as other users did - thinking about selling my matrix BUT I paid (as many others did) 2000euros which is more than I have paid for my car. Given that Arturia is raising the prices, I hope the will consider justifying the expense of 2300 euros giving the users a full up to date piece of gear. And I am not talking aout implementing new features: even if that would be great, I think that - at this point - a simple bugfix would be warmly appreciated.  ::)

Very much agree with this
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fede bts

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Re: Arturia team, can you please make a statement on a possible update?
« Reply #12 on: April 07, 2018, 09:09:39 am »
This is my Support Ticket (Just in case you feel like to share your own ones):
To whom it may concern,
 As a member of the official forum forum.arturia.com I am among those users who are actively requesting a firmware update. The product, as it is, is more than valuable, but it still has some well known bugs (Audio mod bugs, some sequencer quirks, etc.). It has a year since we've been told that a future firmware revision would have solved these problems but - as far as we understood - there are no plans for future developing.
Any features improvement would be welcome, yet the absolute priority is to solve these little bugs and provide a flawless workflow.
We, as forum members, have been asked by an Arturia employee to write this support ticket, in order to persuade the developing team to speed up the works. I know that you're probably committed with many other projects at the moment, but I (we, indeed) would warmly appreciate any statement in this sense.
Best regards,

Kearley

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Re: Arturia team, can you please make a statement on a possible update?
« Reply #13 on: April 09, 2018, 07:52:17 am »
I put my word in as well.   Ages ago, I was told the FW update wouldn't be SOON.. but I'd be super disappointed if they had no plans for it at all.

SomeCallMeFamous

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Re: Arturia team, can you please make a statement on a possible update?
« Reply #14 on: April 09, 2018, 10:38:38 pm »
And again no news about nothing......
They just tell us to send emails so we donít pollute the forum here for other potential customers to read.
Really I think we can forget about an update.
Arturia is being run as a cash cow now and nothing else.
They just focus on hat makes most money in the shortest of time.
Instead the f keeping developing little things thy should make good and come with a good update for the flagship product.
But Iím nearly sure it will never happen.
The MB is a great synth but it could be so much more....
Iím sure behind the screen now they are working on a Polybrute and then will milk that for a year once itís out and then once people start to ask about significant updates they will fast starting making another product to push for a year and on and on.....

Sad but nearly sure this is the Arturia philosophy....
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