March 29, 2024, 12:07:58 pm
Welcome, Guest. Please login or register
News:

Arturia Forums



Author Topic: Purchased a KL49, can’t activate/register it  (Read 1915 times)

Uyarer

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
Purchased a KL49, can’t activate/register it
« on: October 18, 2017, 09:54:41 pm »
 Hey guys, I have a problem

I went to one of the local music shops to purchase a MIDI. Saw the Keylab 49, loved it. The staff that was helping me informed me that it was used, but  also told me it wasn’t registered before, and I can still register my product via its serial underneath and by connecting it to my laptop. Me, bring irresponsible by not doing research or question this, purchased the product. Now I found out that I need some sort of password that comes with the MIDI. I dont have the password, nor the money to purchase the software from scratch. What can I do? Please help me out!

Germain.arturia

  • Administrator
  • Sr. Member
  • *****
  • Posts: 373
  • Karma: 23
  • arturia test team
Re: Purchased a KL49, can’t activate/register it
« Reply #1 on: October 19, 2017, 09:59:24 am »
Hi Uyarer,
i saw you already contacted support team for this case. If they not did it already , they should answer to you soon.
Best,

 

Carbonate design by Bloc
SMF 2.0.17 | SMF © 2019, Simple Machines