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Author Topic: I Have Spark Hardware But canīt register the Software Licence  (Read 892 times)

supermonkey8

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I Have Spark Hardware But canīt register the Software Licence
« on: February 22, 2017, 05:56:53 am »
Hello everyone,

I bought Spark used from Olx in Portugal Lisbon some 5 weeks ago, everything included in the box

I have the serial number and the activation code.
But for some reason im not able to activate the software.

Is there a way to register the software ?

Thank you for your help,

Terrym

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Re: I Have Spark Hardware But canīt register the Software Licence
« Reply #1 on: February 22, 2017, 10:06:43 pm »
Hi , you need to setup a my arturia account and register the spark cdm there.
https://www.arturia.com/login




Terrym
TerryM
ARTURIA Tester for Audiofuse, Micro freak,Kl49mkII,DrumBrute,Spark,Analog lab3,KLE ,kl88,matrix12,Semv,Beatstep,Minibrute.se,
ASC,Vcol6, Beatstep pro, VCOL5, Synclavier v.Minibrute2s

supermonkey8

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Re: I Have Spark Le Hardware But canīt register the Software Licence
« Reply #2 on: February 23, 2017, 01:21:37 am »
Hello everyone,

I Wrote Spark in the topic but i mean Spark Le :(
Sorry my bad.
Iīll give it another try.
Thank you

supermonkey8

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Re: I Have Spark Hardware But canīt register the Software Licence
« Reply #3 on: February 23, 2017, 01:37:28 am »
Hello everyone,

Nop Same problem here.
Ooch, sorry but something went wrong !
Registration Failed.
Is it possible to request a new activation code ?

Thank you for your help,

artao

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Re: I Have Spark Hardware But canīt register the Software Licence
« Reply #4 on: April 04, 2017, 02:32:16 pm »
Your best bet here is to e-mail them about this. Use the support section of the website to get there. They are MUCH better at getting back to e-mails than they are at responding in the forums. I don't even think they read it more than once per week, if that much LOL.
This is a good place to start: https://www.arturia.com/contact

good luck
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