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Author Topic: V Collection 5 - closing instruments keeps crashing my Cubase!  (Read 3057 times)

MuddySuzuki

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V Collection 5 - closing instruments keeps crashing my Cubase!
« on: December 01, 2016, 12:35:25 pm »
Hello. Well, the subject basically says it all!

Yep, I'm using Cubase 8 on a PC running Windows 7 (64 bit), I've upgraded to the full V-Collection 5, and almost every time I want to close the GUI of an instrument (either directly on the window of the GUI or on the 'show instrument' icon in the Cubase instrument track) it freezes Cubase completely and I have to close down and restart using the Task Manager!  This is happening even when all I'm using is one instrument. It doesn't seem to matter which instrument either... Analog Lab, Piano V, Modular V, Synclavier V... the lot.

The PC I'm using is a Dell with an Intel Core 2 Duo CPU running at 3GHz, with 8 GB of RAM. I realise this isn't the greatest system, but Ive been using it for over a year, I never run any other programs when I'm working on Cubase, and I've never had so many crashes before. Not even my D16 Lu-SH 101 crashes like this, and I know that can be very heavy on the CPU.

Anyone else having a similar problem?

Argh!!

Szlartibartfaszt

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Re: V Collection 5 - closing instruments keeps crashing my Cubase!
« Reply #1 on: January 08, 2017, 03:10:18 pm »
Hi, I have the same problem in Ableton Live 9.7.1 on Win 10 x64. I tried to determine which plugins freeze Ableton and which don't, but it seems every one of them can freeze the daw under certain circumstances. Right now I didn't even close Analog Lab 2, I just wanted to load SEM V2 to replace it, and Live crashed.
Please Arturia, look into it!
Thanks!

arnix

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Re: V Collection 5 - closing instruments keeps crashing my Cubase!
« Reply #2 on: February 01, 2017, 05:47:34 pm »
Same problem with Cubase 9 and Windows 10 Pro.

It seems the Arturia plugins crashing the graphic context... the audio engine is still running and is playing the project but the GUI is not responsible anymore. I cannot remember to have this freeze if the project has stopped while a Arturia GUI is closed, so it's only if the project is running and the plugin is processing audio.

Maybe a bug with OpenGL or some graphic library they are using. Some "de-allocating/cleanup" stuff Arturia plugins are using and which kills the complete graphic context also for the host.

I filled already a ticket and an Arturia employee told me to delete all plugins settings but this has no effect. So it's not a settings thing or that a bad "state" is saved somewhere in the plugin settings.

It's a serious bug which should be fixed very soon.

plato

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Re: V Collection 5 - closing instruments keeps crashing my Cubase!
« Reply #3 on: February 08, 2017, 05:45:38 pm »
Hi I get Cubase 9 crashing on closing the program on a Core i7 PC but have found if I close the GUI for any instantiated Arturia plugins before closing Cubase it doesn't crash
« Last Edit: February 08, 2017, 07:09:25 pm by plato »

arnix

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Re: V Collection 5 - closing instruments keeps crashing my Cubase!
« Reply #4 on: February 13, 2017, 08:18:18 pm »
I don't know if there is really a workaround... tried different things but without much success. It crashes right know while have the Jupiter 8 open... I was some time away from the computer and had the GUI opened and tried to close them: Cubase freezes completely and I must restart the system because Cubase remains still in memory (killing the Cubase task has not effect, something is blocking Cubase after the Arturia crash) .

Maybe it's not with all plugins I remember to have this issue always eg. with the Jupiter but not with never plugins like the SEM  ???
« Last Edit: February 14, 2017, 10:48:36 am by arnix »

rasmusviking

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Re: V Collection 5 - closing instruments keeps crashing my Cubase!
« Reply #5 on: February 17, 2017, 04:02:57 pm »
Hi all,

I've had this issue too, specifically with the Jup-8, but in Reaper - thought it was DAW related, but it now seems to be plugin related. In Reaper, I think I solved it by forcing each Arturia plugin to run as a dedicated process - I say "think", because I haven't seen the problem reoccur, but I also haven't used Jup-8 much since the crash, for fear of losing an evening's work...

Cheers,
Erik N

 

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