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Author Topic: Keystep Mac firmware upgrade solution  (Read 5019 times)

jayrope

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Keystep Mac firmware upgrade solution
« on: August 28, 2019, 10:46:20 pm »
Like many i was not able to upgrade my Keystep firmware.

Here's the solution i just found using the original USB cable.
Maybe it helps others.

• Quit Midi Control Center and Audio Midi setup, if any are open.

• Disconnect Keystep and download latest firmware first.

• Start both Midi Control center and Audio MIDI setup.
• Delete "Arturia Keystep" entry in Audio MIDI setup / MIDI studio, as well as any generic "USB MIDI Device" entry and/or "KeyStep Updater" entry
(Note, that a connected item cannot be deleted).

• Connect Keystep to USB while holding REC/STOP/PLAY down.
You'll see the Hold, Shift and Oct+/- buttons illuminate a rotating circle. This says BOOTMODE.

• Now follow the steps given by the Midi Control Center. Use locally downloaded firmware copy.

Worked here like a charm. *Enjoy.

MajorFubar

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Re: Keystep Mac firmware upgrade solution
« Reply #1 on: August 29, 2019, 01:22:18 pm »
^^^ valuable information which would suit being made a sticky. Perhaps a mod will kindly oblige.
2022 Apple Studio Max 32/32/2TB Monterey • V Collection 9 • Analog Lab 4 + 5 • KeyLab 88 • KeyStep

yann_

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Re: Keystep Mac firmware upgrade solution
« Reply #2 on: September 07, 2019, 10:14:58 am »
DOES NOT WORK.
getting the same problem

ENTERING FIRMWARE UPGRADE MODE
THE DEVICE IS NOT RECOGNIZED.
IF THE DEVICE IS CONNECTED TO a USB HUB, please unplug/plug the HUB, THEN PRESS OK

 

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